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Customer Support Specialist

San Francisco, CA, United States

**Customer Support Specialist**

- | Sun, 09 Jan 2022 01:07:35 GMT

Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies. Develop an in-depth knowledge of the Klaviyo platform. If you're a close but not exact match with the description, we hope you'll still consider applying. Document troubleshooting and problem resolution steps.

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**part time**

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- | 4 hours ago Documents customer cases using a leading-edge customer relationship management system. Prior customer service experience helpful.

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- | 5 hours ago Answer donor support tickets across a range of topics related to matching gifts, corporate giving, and individual transactions. 20 vacation days per year.

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- | 4 hours ago Improve process automation portfolio penetration across key focus customers with support of account managers through. Review Summary Usage Report with Customer.

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- | 1 hour ago You will also have a solid understanding of all our processes and procedures and our customer support beliefs and values.

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- | 4 hours ago Answer inbound customer service calls with an open, friendly greeting. Communicate with Service Technicians to meet client requirements.

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- | 1 hour ago We pay our restoration customer engagement specialists a sign-on bonus in addition to a competitive salary of $50,000/year plus 1% commission on all closed jobs

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- | 5 hours ago This includes fundamentals of delivering world-class product knowledge and customer service in a customer obsessed environment. Medical, dental, paid time off.

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- | 4 hours ago Develop support documentation and build a knowledge base to increase the efficiency with support for external clients. Experience in AWS/Google Cloud.

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- | 4 hours ago Previous experience in customer service, technical support experience preferred. Customer focus and a passion for support.

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- | 5 hours ago This includes fundamentals of delivering world-class product knowledge and customer service in a customer obsessed environment. Medical, dental, paid time off.

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Customer Support Specialist jobs in San Francisco, CA, United States

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