Director, Product Management

San Francisco, CA, United States

Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement. Join Visa: A Network Working for Everyone. Job Description The Director, Product Management is responsible for the commercialization, and delivery of Acceptance Solution Innovation Product. The primary responsibility is to deliver products and solutions, leveraging software based technologies, that deliver delightful experiences for the entire ecosystem i.e., sellers, buyers, issuers, acquirers and technology platforms with focus on fit for purpose across developed and emerging markets. In this role, the Director, Product Manager will partner with the Core Platform, Merchant Payments Platform, Strategic Partner Solutions, Regional Commercialization, Global Go To Market teams and senior leadership in order to delivery on the teams objectives with on focus on defining and delivering on key results.This role is global and will need to balance regional and global opportunities to achieve overall platform objectives. Accomplishing this will require a nuanced ability to influence and collaborate across a complex and highly matrixed organization and provide leadership and clear vision to direct reports. Essential Functions: Represent the voice of the customer to internal stakeholders; a natural design thinker that can synthesize requirements into a common set of platform and services capabilities, writing very clear, thorough and detailed user stories and requirements for complex features and product sets.

Liaise with other business units, product managers, engineering and other applicable groups to ensure flawless execution by building toolkits, guides and best practice blueprints.

Strong desire to lead and effectively manage business problems through hands on trouble shooting and analysis, essential for key global projects/programs related to Tap to Phone

Lead technical discussions with a high level of independence and knowledge including EMV and application requirements, customer experience and PCI security

Provide status, action plan and recommendations to senior leadership on an ongoing basis

An independent thinker with a great eye for detail that has an innovative approach and a deep appreciation of market needs

Application of project management best practice to provide guidance to stakeholders

A team player that can bridge the gap between business and technology while effectively collaborating with various teams across Visa globally

Enable development of the core platform along with feature sets spanning the end-to-end payments lifecycle

Closely work with Global teams to set priorities and track product development progress

The candidate must have a proven history of managing payment application products through phases of a product’s lifecycle. In addition to real-world experience and instinct, they should have the ability to leverage well-structured partnerships with finance, product marketing and account managers to support their business plans and strategy.Strong interpersonal skills and the ability to build great relationships and promote excitement and vision are critical qualities for success. This position may require occasional travel to client sites and Visa locations around the globe. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. Qualifications Basic Qualifications: 10 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters/MBA/JD/MD) or 5 years of work experience with a PhD degree.

Preferred Qualifications: 5+ years of payment technology experience is required, preferably in cards payment innovation and processing

General understanding of APIs, SaaS, Cloud is a plus

Strong verbal and written communication skills, attention to detail and interpersonal skills

Ability to work independently with strong time management and ability to execute on multiple concurrent deliverables

Solid analytical and problem-solving skills

Open minded approach, and a positive attitude

Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 155,400.00 to 202,000.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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