Sr. Customer Sales Manager- Amazon

Seattle, WA, United States

General information

All posting locations Seattle, Washington, United States of America

Job Function 01 - Sales

Date Published 11-Jan-2024

Ref # R-78250

Base Salary Range $115,000.00 - $143,700.00

Target Total Cash Range $155,250.00 - $193,995.00

Target Total Cash Target total cash represents this role's annualized cash earning potential at target (base salary + target bonus). Target total cash is contingent on targeted company performance achievement and individual attainment of performance goals. Therefore, target total cash is not guaranteed earnings. In addition to base salary and bonus, this role is eligible for additional compensation in the form of equity.

Compensation Disclaimer The compensation offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

Requirements

Description & Requirements

The Sr. Customer Sales Manager (Sr. CSM) will lead Kraft Heinz’s relationship with Amazon Fresh and will be responsible for developing and executing growth plans with the customer. This role is the primary account manager for Amazon Fresh and will regularly interact with vendor managers, category managers, and supply chain teams at Amazon Fresh. The Sr. CSM will work with internal cross functional partners in category leadership, advertising, supply chain, finance, etc. to understand KHC growth strategies and adapt them for Amazon Fresh. The Sr. CSM will be responsible for achieving growth targets with an established budget – managing the PnL across sales, trade spend, marketing spend, etc. This includes sales and spend forecasting, trade negotiations, and identifying growth opportunities.

What's on the menu?

Lead and grow the established relationship with Amazon Fresh counterparts and leadership – building on strong history between the two companies

Develop strategy to grow KHC’s share of Amazon Fresh sales. Execute these strategies working with internal and external cross functional teams

Understand details that drive or hamper ecommerce sales (advertising, content, availability, distribution, etc). “Roll up sleeves” to remove sales blockers and implement new strategies.

Lead sales and trade spend forecasting with support from category team – ultimate ownership of the Amazon Fresh PnL

Leverage various data streams to develop insights and business recommendations on the key sales levers of distribution, assortment, pricing, and promotion.

Educates the organization on Amazon and broader eCommerce business practices and develops test-and-learns to advance eCommerce business practices for Kraft Heinz

Develops clear and concise presentations to communicate findings and recommendations to internal and external stakeholders

Recipe for Success - apply now if this sounds like you!

Seasoned experience in CPG, Retail, or ecommerce with a focus toward customer account management

Superlative interpersonal and communication skills (written, verbal, presentation), strong cross functional management experience

Experience in building effective customer relationships to drive customer loyalty/engagement while selling to achieve objectives

Strong financial acumen-understanding of profit, revenue drivers and return on investment analysis; Proficiency in deploying and managing trade

Prior use and understanding of syndicated retail data to develop comprehensive business plans by analyzing category and brand performance

Intellectual Curiosity proactively seek feedback, develop and test hypotheses from data, explore opportunities beyond given projects

Ownership takes responsibility over the business, enjoys decision-making and owns outcomes

Proficient in Microsoft Office programs

Work Environment & Schedule

This is a Hybrid role with 3 days a week in the Seattle office, with limited travel or visits to external locations; offices are open workspaces. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect

Access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage

7% 401(k) matching

Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees

An industry-leading total rewards package that emphasizes a high discretionary bonus.

Benefits begin 30 days after hire for hourly employees, and immediately upon hire for salaried employees.

Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels!

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Office Collaboration & Hybrid Work Environment

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

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