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Service Desk II

Philadelphia, PA, United States

Piper Companies is looking for a Service Desk Analyst on-site in the University City area of Philadelphia .

Responsibilities for the Service Desk Analyst:

• Provide end-user support on-site resolving Hardware and Software issues

• Work with Microsoft products including 365/Azure Active Directory

• Provide basic Network Support (Routers/Switches)

• Ability to setup workstations and assists in A/V troubleshooting and support

• Ability to work 5 Days a week on-site

Qualifications for the Service Desk Analyst:

• 3+ years as a Service Desk Analyst ( Required )

• Experience with PC/Laptop Setup/Decommissioning

• Experience with of Office 365, Azure (Microsoft Products)

• Skilled in utilizing ticketing systems for support resolution

Compensation/Benefits for the Service Desk Analyst:

• $25-$30/hr (Long-Term 1-2 year W2 Contract)

Benefits options available.

Keywords:

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