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New Orleans, LA, United States
****Guest Experience Specialist - Front Desk - Courtyard - (21041420)**** * Price: Check with seller * Published date: April 30, 2021 11:46 * Modified date: April 30, 2021 + 124 St. Charles Avenue New Orleans, Louisiana, United States Advertisement Live Fully at Marriott International #1 Leader in Hospitality At Marriott International, you h
Job Source: free-classifieds-usa.comAimbridge Hospitality
New Orleans, LA, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to 3
Job Source: Aimbridge HospitalityDoubletree New Orleans Airport
Kenner, LA, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to
Job Source: Doubletree New Orleans AirportAccess Health Louisiana
Norco, LA, United States
Position Summary The front desk clerk is responsible for processing patient clerical and billing information through Front Desk Intake and Discharge. This includes verifying insurance and collecting co-payments and co-insurance amounts, gathering charts and paperwork for the visit, reviewing the superbill for accuracy, processing the superbill in t
Job Source: Access Health LouisianaTownePlace Metairie
Harahan, LA, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to
Job Source: TownePlace MetairieAimbridge Hospitality
New Orleans, LA, United States
Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: At least 2 to
Job Source: Aimbridge HospitalityDDG MW WBH
New Orleans, LA, United States
Front Desk Director (Bilingual preferred) (New Orleans) $14-18/hr DOE Locally owned Apartment Management Company is a large and growing property management company looking for a dynamic and hard working receptionist to join our company. This is an entry level position and a great opportunity to gain rapid experience in an ever changing great and
Job Source: DDG MW WBHSonesta International Hotels Corporation
New Orleans, LA, United States
Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Management team. The FDS serves as the lead point person with regard to
Job Source: Sonesta International Hotels CorporationNew Orleans, LA, United States
** Front Desk Specialist**
**Job Category****:** Resort Operations **Requisition Number****:** FRONT006134 Showing 1 location **Job Details**
**Description**
The Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing Face to Face team during the check in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume a position of a technical and service expert in regard to business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns.
**ESSENTIAL DUTIES AND TASKS**
* Facilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests.
* Ensures that each interaction exceeds the expectations of our owners and guest. Answer all guest inquires. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly; recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction.
* Maintains and is responsible for a house bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customers credit, and establishes how the customer will pay for the accommodation.
* Communicates with Housekeeping, as appropriate to expedite the cleaning of units.
* Performs other duties as assigned.
**EDUCATION and/or EXPERIENCE**
* High School Diploma or GED equivalent or an equivalent combination of training, education and experience
* Must have a minimum of one year of Customer Service experience, preferably in a resort/hotel Front
* Office environment
* Bilingual a plus
**QUALIFICATIONS**
* A commitment to providing outstanding customer service
* Knowledge of Microsoft Office Suite
* Able to acquire a clear understanding of timeshare ware applications
* Basic knowledge of hardware and peripheral devices required to perform the job
* Ability to establish and maintain effective working relationships with co-workers and leaders
* Strong problem-solving skills
* Capable of seeing a task through to completion
* Strong organizational skills
* Excellent verbal and written communication skills. Fluent in the English language
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
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Front Desk Specialist jobs in New Orleans, LA, United States
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