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Family Dollar
Atoka, TN, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarCorky's Barbecue
Memphis, TN, United States
Job Type Part-time Description Job Title: E-Commerce Customer Service Representative Overview: Corky's BBQ is seeking a customer service representative who will work on our e-commerce platform and assist customers with placing orders, answering questions, and resolving issues. The ideal candidate will have excellent communication skills, attent
Job Source: Corky's BarbecueFamily Dollar
Horn Lake, MS, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarU-Haul
Southaven, MS, United States
Location: 5375 Pepperchase Dr, Southaven, Mississippi 38671 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul c
Job Source: U-HaulDesoto Athletic Club
Southaven
Job Description Job Description DAC Fitness has a passion for providing a beautiful facility, great customer service, and an environment that focuses on what's most important, the PEOPLE! This is way more than a job! Each shift will consist of greeting members, giving air-high fives, smiling, laughing, answering phones, providing the best hospital
Job Source: Desoto Athletic ClubThe Siegel Group
Memphis, TN, United States
Customer Service Representatives are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression ESSENTIAL FUNCTIONS • Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. • Knowledge
Job Source: The Siegel GroupAlphaGraphics
Memphis, TN, United States
BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that m
Job Source: AlphaGraphicsWindow Genie
Memphis, TN, United States
Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and more. As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisf
Job Source: Window GenieMillington, TN, United States
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization
Desoto Collision Center is a locally owned, family business serving the Southeastern Tennessee and North Mississippi areas. At Desoto Collision Center, our mission is to provide top-notch auto body repairs and exceptional customer service. We consistently deliver this promise through our commitment to attracting and retaining talented, long-term employees at every level within our organization.
Description
Desoto Collision Center is looking to add motivated and dedicated members to our Team.
The Collision Center Customer Service Representative is responsible for providing superior customer service to DCC customers throughout the repair process. The position helps to manage the center's volume. CSRs are also expected to manage customer payments and maintain accounts receivable collection balances in line with DCC's standards. Duties including answering phones, scheduling repairs, typing correspondence, preparing reports, data entry, billing and filing. The position also provides general administrative support to the Manager and Estimator positions.
Consistently gathers customer information and providing basic information about DCC's services. Accepts feedback and coaching on continuously improving sales skills, and gives feedback to other team members. Greets and assists customers by phone or in person, schedules vehicles for estimates or drop offs, checks in vehicles and assist in delivering or picking up customers.
Monitors work volume scheduled for center.
Maintains a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
Obtains appropriate information from morning admin meetings and follows up on all assigned action items to properly update customers. Assists in resolving problems if customer cannot pick up vehicle when completed.
Assists in carrying out DCC's process on customer communication throughout the repair process (every other day at a minimum). Ensures that all customers understand the CSI "10" survey process.
Maintains his/her workspace in an organized manner, as well as monitoring the reception area/rest rooms to ensure they remain neat and clean. Adheres to DCC dress code and wears appropriate safety equipment.
Perfom other duties as assigned by Manager to ensure efficient and effective business operations.
Full-Time/Part-Time
Full-Time
Location
Millington
Position Requirements Vaild Driver's License
Mminimum of two years of related customer service experience preferred.
Demonstrated computer/software proficiency.
Excellent sales abilities and overall communication skills (verbal and written). Able to relate well to a diverse customer base.
Demonstrated detail orientation, prefer experience in managing accounts receivable.
Willingness to work evenings, weekends and holidays as needed.
Ability to effectively manage multiple tasks simultaneously and independently in a fast-paced work environment.
Predictable and reliable attendance required.
Must maintain a valid state driver's license in order to drive any customer or company vehicle.
Ability to work with general guidance and direction.
Salary
This position is currently accepting applications.
Collision Center Customer Service Representative jobs in Millington, TN, United States
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