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PIP / Dynamark
Indianapolis, IN, United States
Do you enjoy helping people? Are you looking for a great career with an established and respected industry leader? If so, then come join our team as a Customer Service Representative (CSR)! As a CSR, you will serve customers in person by telephone, and e-mail, helping customers identify the products and services that best meet their needs while mai
Job Source: PIP / DynamarkFamily Dollar
Beech Grove, IN, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Family DollarR1
Carmel, IN, United States
Location: Ascension St Vincent Carmel Shift: Part time Patient Access Rep. Thursday/Friday 6:00AM-6:00PM and Saturdays 7:00AM-2:00PM. Additional shifts including weekends and holidays. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on
Job Source: R1State of Indiana
Indianapolis, IN, United States
Customer Service Representative Date Posted: Apr 17, 2024 Requisition ID: 440976 Location: Indianapolis, IN, US, 46204 Work for Indiana Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scop
Job Source: State of IndianaCopart
Indianapolis, IN, United States
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and s
Job Source: CopartCollabera
Indianapolis, IN, United States
Description Home Search Jobs Job Description Customer Service Representative Contract: Indianapolis, Indiana, US Salary: $28.00 Per Hour Job Code: 348317 End Date: 2024-05-16 Days Left: 14 days, 3 hours left Apply About the Role: We are seeking a Customer Service Representative to respond to customer issues that require product knowledge. T
Job Source: CollaberaBone Dry Roofing
Indianapolis, IN, United States
Bone Dry Roofing is searching for a professional Customer Service Representative to work closely with other team members to provide outstanding service to our customers. The CSR may handle a high volume of inbound and/or outbound calls and should seek to create a positive experience for each caller. The successful candidate will listen to clients t
Job Source: Bone Dry RoofingPSG Global Solutions Careers
Indianapolis, IN, United States
Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Customer Service Representative , working in Financial Services industry in Indianapolis, Indiana, United States . Be responsible for servicing retirement accounts + business partners (CSS + Advisor Services
Job Source: PSG Global Solutions CareersIndianapolis, IN, United States
Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary
Window World Customer Service Representatives (CSR) will work with both current and potential customers on a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management software (CRM) to schedule appointments and record customer data. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting and expediting the best solution, and following up to ensure a resolution and customer understanding. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers.
Responsibilities
Handle inbound and outbound calls using proper phone etiquette.
Maintain strong knowledge of products, policies, and services of the organization.
Schedule sales appointments, product installations, and/or service appointments with both customers and the Window World team.
Resolve customer issues by determining the cause of the problem, facilitating a resolution, and timely following up with customers.
Accurately create and update customer accounts and input records of customer interactions into CRM.
Qualifications
Strong work ethic and detail-oriented.
Ability to multitask, prioritize, and manage time effectively.
Excellent customer service skills including active listening, critical thinking, and desire to resolve customer concerns.
Effective written and verbal communication skills.
Proficient use of Microsoft Word, Excel, and Outlook applications.
Customer Service Representative jobs in Indianapolis, IN, United States
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