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Smartsheet
Austin, TX, United States
**Careers** **Technical Support Specialist** In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resul
Job Source: SmartsheetThomas J Henry Law, PLLC
Austin, TX, United States
Top Texas Law Firm is currently seeking an IT Technical Support Specialist to join the team! The ideal candidate will possess an eagerness to work hard and provide great quality customer service. Benefits include: Medical – 80% employer contribution Dental, Vision, Life & other supplemental insurance 401K with Employer Matching (up to 4%) Employ
Job Source: Thomas J Henry Law, PLLCComponent Control
Austin, TX, United States
CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and w
Job Source: Component ControlSamsung SDS Co.
Austin, TX, United States
Samsung SDSA is looking for a passionate, customer focused, team player individual to join our on-site application support team at our Samsung Manufacturing facility in northeast Austin, TX. This position will be responsible for providing customer technical support for a document management application, responding to the first-level issues submitte
Job Source: Samsung SDS Co.ForeFlight
Austin, TX, United States
ForeFlight is seeking a Technical Support Specialist to join the Technical Support Team. This individual will be a vital team member, working with product managers, developers, and pilot support team members to provide accurate and friendly support to ForeFlight customers worldwide. The ideal candidate should possess advanced troubleshooting skills
Job Source: ForeFlightUniversity of Texas at Austin
Austin, TX, United States
Provide timely computer desktop and technology support, various IT services, knowledge, and solutions to UHD end-users. Understand technology issues by listening, asking follow-up questions, taking detailed notes, and using resources to research and solve problems. Always provide excellent customer service.Operate and test the functionality of all
Job Source: University of Texas at AustinSamsung SDS America
Austin
Job Description Job Description Samsung SDSA is looking for a passionate, customer focused, team player individual to join our on-site application support team at our Samsung Manufacturing facility in northeast Austin, TX. This position will be responsible for providing customer technical support for a document management application, responding
Job Source: Samsung SDS AmericaLightspeed Systems
Austin, TX, United States
Do you consider yourself someone with excellent customer service skills? Do you possess the superhero ability to effectively explain, using your amazing communications skills, technology in non-technical terms? Lightspeed Systems is proactively seeking future talent to potentially join our growing Customer Success team as a Technical Support Speci
Job Source: Lightspeed SystemsAustin, TX, United States
???? **Privacy Notice**
**Technical Support Specialist**
Austin / Operations / Full-time At **projekt202**, we solve our clients business challenges by creating experiences that engage, innovate, disrupt and delight. Our team is passionate about human-centric experience strategy, design and development and enjoys delivering amazing concepts and digital solutions for our clients. We have fun and enjoy hanging out with each other in a culture that supports and celebrates our diverse talents, backgrounds and skills. **About You:** *You put users at the center of every decision *You listen, learn and lead *You are flexible, collaborative and welcome differing perspectives *You thrive in uncharted territory and push at your comfort zones *You lead in a way that inspires your colleagues and earns the respect of our clients *You are an authentic, personable communicator.
The Senior Support Specialist is responsible for effectively resolving support issues that are reported while also working on projects to advance the technology at projekt202. They must have a deep and broad knowledge of computer software, hardware, and networks. Daily responsibilities include administrating systems, researching problems to complex issues, and working with different teams to communicate outages or downtime. **Primary Job Responsibilities**
+ Office 365 admin; Powershell, Sharepoint, Exchange, Azure, Integrations, App Registrations
+ Write scripts for various systems using SQL, JQL, or equivalent
+ AWS administration; Route 53, IAM, EC2, Elastic, RDS
+ Provide Level III support for users experiencing issues with hardware or software on their devices
+ Admin software to account for new automations, workflows, or other global changes
+ Configuring MDM settings, configuration, automation, and process management
+ Document changes to systems, tickets, and processes
+ Take on larger special projects to make IT more efficient in the organization
**Qualifications and Requirements**
+ Systems Administrator, 4+ years
+ Computer skills including Office 365, OneLogin, SSO, Azure, Windows 10, OS X, iOS
+ Excellent organizational and analytical skills
+ Experience with SumoLogic, AWS, G-suite Enterprise, and GitHub.
+ AWS Solution Architect preferred.
+ Extensive knowledge of Windows OS, MacOS and Linux.
+ Superior analytic and problem-solving skills. Ability to solve a wide range of difficult problems in imaginative, practical ways
+ Certifications in Azure or Office 365 are preferred
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Technical Support Specialist jobs in Austin, TX, United States
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