ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Middleground
Westchester
Job Description Job Description Hello! We are a Managed Service IT Provider looking to bring on another mid level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and gre
Job Source: MiddlegroundThe LaSalle Group
Schaumburg, IL, United States
LaSalle Network is currently partnering with a client, a leading provider of home infusion services in the healthcare industry, that is seeking a Help Desk Technician, Level 1 to join their team. This position is based in Schaumburg, IL. This is a contract-to-hire position. Help Desk Technician, Level 1 Responsibilities: Mobile device support P
Job Source: The LaSalle GroupLaSalle Network
schaumburg, il
LaSalle Network is currently partnering with a client, a leading provider of home infusion services in the healthcare industry, that is seeking a Help Desk Technician, Level 1 to join their team. This position is based in Schaumburg, IL. This is a contract-to-hire position. Help Desk Technician, Level 1 Responsibilities: Mobile device support Pri
Job Source: LaSalle NetworkSmith Senior Living
Chicago, IL, United States
Job Description: Answers incoming help requests from staff and residents. Logs/Updates all requests in helpdesk ticketing system. Provides Tier I support and training on applications, printers and systems. Performs PC installs and maintenance under the direction of supervisor. Serves as phone system technician. Primary location will be our Smith C
Job Source: Smith Senior LivingBeacon Hill
Itasca, IL, United States
My Retail client is actively seeking Help Desk Technicians to support their office move. This will be onsite 5 days per week Responsibilities Deployment of new and replacement systems using imaging processes. Completion of post-imaging tasks per outlined procedures. Provide hardware support for laptops, monitors, keyboards/mouse, headsets, and mo
Job Source: Beacon HillConfidential
hoffman estates, il
A Helpdesk Technician provides the Company customers with excellent technical support for our proprietary software suite which includes CAD, CAM, Nesting, Manufacturing Execution and Enterprise level systems for the Metal Fabrication industry. The ideal candidate will have knowledge of CAD software and an awareness of Manufacturing Machine Tools.
Job Source: ConfidentialMiddleground
Westchester
Job Description Job Description Middleground is a rapidly growing IT Managed Service Provider located in Westchester (20 minutes to the Loop and most suburbs) is seeking a Computer/IT Support Technician to join our team. We're looking for someone who excels at coming up with creative solutions to technical issues. If you have strong problem-solvi
Job Source: MiddlegroundClient First Inc
Lincolnwood, IL, United States
THE COMPANY ClientFirst is a management consulting firm specializing in providing optimal information technology guidance and support services, including strategy, management, planning, design, procurement, and implementation project management. ClientFirst was recently profiled in CIO Review as one of the 20 most Promising Government Technology
Job Source: Client First IncRosemont, IL, United States
LaSalle Network is seeking an experienced Help Desk Technician Level 2 to join our client's team in Rosemont, IL. This role will be responsible for providing technical support and maintaining the desktop infrastructure for the organization.
The ideal candidate should have a strong background in Active Directory, Windows operating systems, Office 365 and Mobile Device Management. You will work closely with the IT team and end-users to ensure the smooth operation of desktop systems and related technologies.
Help Desk Technician Level 2 Responsibilities:
Provide Level 2 technical support to end-users, troubleshooting and resolving desktop-related issues in a timely and efficient manner
Manage and maintain the Active Directory environment, including user and group management, group policy administration and system security
Perform desktop deployments, including operating system installations, software installations and configurations
Collaborate with the IT team to develop and implement desktop imaging and deployment strategies
Support and administer Office 365 applications, including Exchange Online, SharePoint and OneDrive
Configure and manage Mobile Device Management (MDM) solutions to ensure secure mobile device usage and compliance with organizational policies
Monitor and maintain desktop performance, identify areas for improvement and implement necessary optimizations
Collaborate with vendors and third-party providers to resolve hardware and software issues and coordinate warranty repairs or replacements
Create and maintain technical documentation, including user guides, knowledge base articles and standard operating procedures
Stay up to date with industry trends and advancements in desktop technologies, proactively identifying opportunities to enhance the organization's desktop environment
Help Desk Technician Level 2 Requirements: Bachelor's degree in computer science, information technology or a related field (or equivalent work experience)
3+ years of experience as a Desktop Engineer or in a similar role, providing Level 2 technical support
Strong knowledge and experience in managing Active Directory, including user and group management, group policy administration and security
Proficiency in Windows operating systems (Windows 10/11) and troubleshooting desktop-related issues
Experience supporting and administering Office 365 applications, such as Exchange Online, SharePoint and OneDrive
Familiarity with Mobile Device Management (MDM) solutions, preferably with experience in implementing and managing MDM platforms
Excellent problem-solving skills and the ability to diagnose and resolve technical issues independently
Strong customer service orientation with excellent communication and interpersonal skills
Ability to work effectively in a team-oriented, collaborative environment
Detail-oriented with a focus on documentation and maintaining accurate records
Relevant certifications, such as Microsoft Certified Desktop Support Technician (MCDST), Microsoft 365 Certified: Modern Desktop Administrator Associate, or similar, are a plus
This company offers offer competitive compensation packages and opportunities for professional growth. If you meet the requirements and are passionate about providing excellent desktop support services, apply today!
Thank you,
Claire Schaeffer
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.
Help Desk Technician, Level 2 jobs in Rosemont, IL, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.