Sales Consultant
Seattle, WA, United States
Job Type
Full-time
Description
Pay Range: $39,000-$100,000
Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
What Winning Looks Like:
Demonstrating a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
Communicate effectively with Internet customers and prospects via phone, e-mail or in person
Handle all incoming internet sales inquiries in a timely, professional manner
Build strong rapport with customers
Maintain an ongoing customer database to capture repeat business
Assist customers in appropriate vehicle selection and stay abreast of new products, features, accessories, etc.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking test drives; comparing competitive models and describe all optional equipment available for customer purchase
Learn to overcome objections, negotiate price, close sales, and perform all other steps of the sales process in accordance with company standards
Prospect daily for potential customers; maintain consistent rapport with previously sold customers
Attend product and sales training as requested by Sales Manager
Realize that business is built on customer service and be devoted to guaranteeing satisfaction to our customers
Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction
Maintain high CSI score
Skills Needed to Win:
Previous customer service experience is required, dealership experience preferred
Outgoing with a friendly personality, especially while handling objections & negotiating pricing
Possess superior customer focused communication skills
Must have a clean & valid driver's license, along with reliable transportation
Must be willing to submit to a drug screen prior to employment
How You Will Make an Impact
We serve a customer base seeking luxury, value, and world-class service. As a CV Sales Associate, you will be one of the primary team members responsible for extending world-class hospitality and ensuring each guest has a memorable experience to develop a loyal customer base. You will directly impact whether we become our guest's favorite place to purchase, lease, or service their vehicle.
Benefits of Working at Swickard:
Ongoing training and support
Opportunities for continued personal and professional growth.
We are an Equal Opportunity Employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.
Competitive benefits package:
Insurance: medical, dental, vision, life and pet insurance
Optional disability coverage
401k plan
Paid Holidays
PTO
About Us
We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
We're a hospitality company that happens to sell cars, parts, and service.
We are a team. Everyone plays a role in our success.
Culture : Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
Highline Brands : Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.
We have over 2000 employees at 41 franchises in 5 states...and we are still growing!
We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T5
Salary Description
$39,000-$100,000 per year
#J-18808-Ljbffr