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Guardian Fueling Technologies LLC
Charlotte, NC, United States
Job Description Job Description Description: Summary/Objective The field service technician is responsible for troubleshooting electro-mechanical problems, completing installations, and performing unscheduled repairs and scheduled maintenance on equipment, based upon customer demand and need; and to provide complete customer satisfaction in a pol
Job Source: Guardian Fueling Technologies LLCBLM GROUP USA CORPORATION
Charlotte, NC, United States
Job Description Job Description BE PART OF A MANUFACTURER LIKE NO OTHER. When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the ne
Job Source: BLM GROUP USA CORPORATIONRFE Communications
Charlotte, NC, United States
RFE is looking for qualified entry level service technicians to join our team based out of the Charlotte, North Carolina office. Why RFE? Full time Paid monthly Paid training Paid time off Independent work Team collaboration Career development Advancement opportunities Company provided vehicle, phone, tools & work attire The Role Strive to provide
Job Source: RFE CommunicationsAmano McGann, Inc
Charlotte, NC, United States
Job Description Job Description Amano McGann For more than 40 years, Amano has delivered innovative technology solutions for the parking and time and attendance markets. Amano provides sophisticated and reliable parking systems which satisfy the most demanding applications. As a subsidiary of Amano Corporation Japan, Amano McGann receives the s
Job Source: Amano McGann, IncAxiom Technologies
Charlotte
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will...
Job Source: Axiom TechnologiesBell and Howell, LLC
Charlotte, NC, United States
The Field Customer Service Engineer serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include an
Job Source: Bell and Howell, LLCQuest International
Charlotte, NC, United States
Job Description Job Description A career at Quest International means working in a dynamic and challenging professional environment with people who are committed to being a team and striving for quality performance. We are hiring for a Field Service Tech in the state of North Carolina. POSITION SUMMARY: Provides product installation, preventative
Job Source: Quest InternationalEAM-Mosca Corp.
Charlotte, NC, United States
EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Field Service Technician for the Charlotte, NC region. EAM-Mosca is privately held and retains a unique, focused, entrepreneurial culture. EAM-Mosca also enjoys a blue-chip client base
Job Source: EAM-Mosca Corp.charlotte, nc
Position Summary
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, macOS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Financial Services | Field Service Technician jobs in charlotte, nc
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