Key Account Manager
Washington, DC, United States
Account & Relationship Management (Sales)
Club Assist is an Australian owned and operated market leader, specializing in the procurement and distribution of storage batteries. As we expand our presence in our SA/WA/NT regions, we're seeking akey player to drive our continued growth.
In the heart of our expansion strategy lies the role of Key Account Manager . This isn't just a job; it's a pivotal opportunity to shape the future of our company and the industry. In this role, every decision you make, every connection you forge, contributes to our collective success.
As the Key Account Manager, you'll be instrumental in shaping our future success. Here's how you'll make an impact:
Account Management: This role functions as a subject matter expert for new and existing customers, forging trust, and reliability. Your ability to understand their needs, anticipate challenges, and provide innovative solutions will set the tone for enduring partnerships. You will identify/implement business solutions to assist in driving customer revenue.
New Business: You will be a fantastic communicator and will have strong networking skills and a fearless attitude towards developing business and networking. You’re a quick thinker with the ability to drive new sales opportunities through the development and implementation of business development projects to drive revenue.
Customer Engagement: Working with existing clients to develop increased sales within the current network by targeting unrealised potential, training, coaching and motivating customers and their staff to greater sales results.
In essence, your focus will be maintaining the highest-level satisfaction to your customer base and relationships and ensuring that they are your number one priority and providing them with ongoing coaching to maximise the sales opportunities.
Importantly, you will also see the value and drive collaboration with the central sales development team to execute and ultimately maximise opportunities for national accounts.
To be an instant hit and a long-term success story, you’ll need to bring:
A depth of experience with a proven track record of customer sales or account management, with a minimum of 3 years.
Possess excellent communication skills, a strong ability to work in a fast-paced and dynamic environment.
A resilient and determined mindset to build strong relationships, leveraging your in-depth knowledge of CRM technology to track and capture customer insights and automate low-impact tasks.
Getting up-to-speed with the numbers and systems is the priority, but productivity supporting business-wide improvements is vital. And you’ll do it all with humility and some humour!
Proven capability to work in an energetic sales environment and utilise programs to drive business performance.
Ambition. You don’t have to be the next GM or state leader, but you’ll have the desire and drive for success – which you’ll be rewarded and recognised for at every step.
Background knowledge of the Automotive or Wholesale Industry – Battery knowledge is a highly desirable bonus.
We offer a range of great benefits, including 4 weeks of annual leave, professional development, health and wellbeing initiatives, and motor club and insurance discounts. Beyond that, here’s why our people say they choose us:
Bring energy, purpose and care.
From getting people where they need to be, to creating a sustainable future for all, your work here matters.
Get hands-on today, with eyes on tomorrow.
We’re winning, innovating and growing fast. Here you can drive real change, one improvement at a time.
Find good people and real connections.
Our down-to-earth people care about who and how you are. They want to do the right thing and get the job done, together.
Expect progressive leadership with heart.
We have many excellent leaders, and we’re setting a high bar for all. Our vision relies on a motivated, supported team, and we’re making it happen.
If you’re looking for a serious challenge in a culture of autonomy and flexibility, with a resilient and growing business, please apply.
All candidates will be contacted with an update on their application with a view to interviewing shortlisted candidates in the next couple of weeks.
We are committed to Equal Employment opportunities, Ethical Practices, and the principles of Cultural Diversity. Club Assist is an Equal Opportunity Employer.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a key account manager?
Which of the following Customer Relationship Management (CRM) systems do you have experience using?
What's your expected annual base salary?
How much notice are you required to give your current employer?
Do you have a current Australian driver's licence?
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