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Apogee
San Antonio
Job Description Job Description We’re Apogee. Nice to meet you. At our core, we’re a student services organization that happens to focus on IT. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today’s technology-savvy
Job Source: ApogeeATTAINX, Inc.
RANDOLPH, TX, United States
Job Title: Network Technician Location: Randolph AFB Clearance: Must be eligible to OBTAIN a DoD Secret Clearance Citizenship: US Citizenship Required AttainX, Inc. is in search of a highly qualified Network Technician with strong technical and communication skills to support our USAF client on Randolph AFB. Qualifications and Education R
Job Source: ATTAINX, Inc.TengoInternet
San Antonio
Job Description Job Description A growing 21-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in a values-based team environment. The Network Technician works on escalated support cases, assists junior technicians, and acts as emergency dispatch. Compensation is $18.50 - $26.
Job Source: TengoInternetApogee Corporation
San Antonio, TX, United States
We're Apogee. Nice to meet you. At our core, we're a student services organization that happens to focus on IT. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today's technology-savvy generation. We work hard, celebr
Job Source: Apogee CorporationRise Broadband
Adkins
Job Description Job Description Job Summary: Rise Broadband is seeking a highly motivated Field Network Technician to join our team. The successful candidate will be responsible for the maintenance, installation, and repair of telecommunications towers and related equipment. The technician will work with a team to ensure that all towers are
Job Source: Rise BroadbandNetsync Network Solutions
San Antonio, TX, United States
Detailed Description The Associate Network Technician will perform installation of network hardware infrastructure in educational and professional environments. Roles and Responsibilities: Communicate with superiors, coworkers, and customers in an effective and respectful manner. Install network switches and UPSs in floor racks and access points
Job Source: Netsync Network SolutionsJAB Wireless
ADKINS, TX, United States
Job Summary: Rise Broadband is seeking a highly motivated Field Network Technician to join our team. The successful candidate will be responsible for the maintenance, installation, and repair of telecommunications towers and related equipment. The technician will work with a team to ensure that all towers are in good working condition, meet safety
Job Source: JAB WirelessChameleon Integrated Services
San Antonio, TX, United States
We are a growing information technology company that offers its employees a culture of success, diversity in the workplace and the ability to work with leading edge technology that is revolutionizing federal IT infrastructure. We are seeking forward thinking candidates that have strong experience in operational support and can help take to the ne
Job Source: Chameleon Integrated ServicesSan Antonio, TX, United States
A growing 21-year-old company located near the Quarry Shopping Center and the San Antonio Zoo is seeking a Network Technician to work in a values-based team environment.
The Network Technician works on escalated support cases, assists junior technicians, and acts as emergency dispatch.
Compensation is $18.50 - $26.50 per hour based upon experience and certifications. The position also offers full benefits.
Job Mission
The Network Technician is primarily responsible to be the customer-facing technical resource for diagnosing, troubleshooting and repairing our client's hardware and software systems. Works escalated cases, network expansions and new network installation commissioning while maintaining a customer service oriented environment focused on problem prediction, detection, and resolution. Acts as an emergency dispatch technician to resolve network issues and restore customer goodwill. Perform as a leader, trainer, and mentor to team members.
Job Outcomes
Responsibilities:
Provide Senior Level technical support on complex issues
Perform on-site technical support and repairs as needed
Perform installations and upgrades as needed
Provide outstanding phone and email support for our customers
Support other technicians to resolve case escalations to closure
Dedication and ownership of open cases and keep commitments to customers
Proactively provides customer & stakeholders updates on open tickets
Provide input on improving operational processes
Be prompt and available during scheduled hours to ensure support coverage
Perform on-call coverage as scheduled
Provide accurate reporting in cases and service work orders
Acts as next in line supervisor when NOC Manager/NOC Supervisor are unavailable
Will take ownership and drive high priority red-list cases to resolution
Performs training and mentoring for junior technicians
Identify root cause and analysis of trending issues
Other duties as assigned
Job Competencies
Professional Attributes: Ability to learn quickly and absorb complex new technologies rapidly
Have a positive attitude with customers and the organization
Great phone etiquette and customer service skills
Ability to multi-task with strong attention to detail
Solid problem-solving skills and proven technical troubleshooting skills
Must be able to lead a small team and work well as a team member
High level of initiative and work well in a team environment
Ability to manage time and resources including personnel and vendors
Excellent written and oral communication skills
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction
Strong professional onsite presence
Mechanically inclined/ with knowledge in construction
Comfortable on ladders and at heights upward of 50 feet
High regards of personal safety while performing work
Ability to plan and carry out responsibilities with minimal direction or guidance
Education/Training Associate's Degree in Computer Science, Computer Information Systems or Equivalent Work Experience.
Two or more of the following certifications: CWNA (Certified Wireless Network Administrator), CWTS (Certified Wireless Technology Specialist), CCNA Wireless, CCNA, CompTIA Network +, Linux+ certified
3 - year Network Operation or Call Center experience
1+ years RF(radio frequency) install, maintenance, troubleshooting
1+ years troubleshooting wireless networks
Other Requirements: Have a valid driver's license
Passport or ability to get a passport
Pass drug test and a background check
Network Technician jobs in San Antonio, TX, United States
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