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Automotive Service Advisor

Wilmington, DE, United States

Audi Wilmington is busy and we are looking forexperienced Service Advisors.

Job Description

Service Advisors greet customers and asses their automotive needs.

Service Advisors work with technicians to diagnose and repair vehicle automotive systems.

Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology.

Inspect and test new vehicles and recording findings so that necessary repairs can be made.

Service Advisors maintain relationships with customers to provide exceptional customer service.

Duties and Responsibilities

Greet customers in a timely and friendly manner

Complete walk around procedure with customer

Provide fast, efficient and courteous service to customer by interpreting their requests, scheduling, and coordinating the diagnosis an repair of their vehicle

Present each customer with the dealerships suggested maintenance menu while providing accurate and honest advice to customers on recommended services for the care of their vehicles

Explain technical information about repair to customers in a clear, concise, and professional manner

Provide accurate cost and time estimates when discussing the customers concern

Benefits

401(k) Match

Medical, Dental, Vision Insurance

Short-Term, Long-Term Disability & Life Insurance

Employeepurchase policy

Paid Time Off

Paid Holidays

Growth Opportunities

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Founded by John Hynansky, Winner Auto Group is now under its second generation of family leadership. Since we began, we have been a family-owned and operated organization focused on the satisfaction of our valued customers. We work hard to maintain an atmosphere of understanding and intention so every contact you have with us is positive.

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Automotive Service Advisor jobs in Wilmington, DE, United States

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