Solution Engineer - Commercial Health

Charlotte, NC, United States

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join our Commercial Health team and advise customers on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding within complex health-related problems.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Support your team as you help plan and execute sales strategies.

Be an expert. Become a subject matter expert in healthcare, health insurance, and healthcare operations as well as a technical expert of ArcGIS. Speak confidently with customers about Esri technologies and thoroughly communicate the Esri message. Be a visionary for your customers anticipating their needs and the technology trends that may impact them.

Solve problems . Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver strategies to customers that align Esri technology with their business to improve health outcomes, operational efficiency, and profits.

Tell our story. Present technical demonstrations of proposed solutions to customers. Successfully design presentations for technical and non-technical customers. Provide best practices related to the use, deployment, and administration of Esri technology. Present at conferences and trade shows. Craft blogs, case studies, and social media content.

Requirements 3+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications

1+ years of experience in healthcare, health insurance, or a related industry

Understanding of ArcGIS from an IT context, such as hardware, storage, security, networking, web services, virtualization, cloud computing

Experience in technical consulting and conceptual solution design as well as an understanding of sales and business development processes

Experience with geodatabases and underlying DBMS technology

Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)

Remarkable presentation, interpersonal, and listening skills

Ability to travel domestically or internationally 25-50% of the time

Bachelor’s or Master’s degree in geography, computer science, or a related field, or equivalent work experience

Recommended Qualifications Ability to troubleshoot client issues related to Esri application deployment and system architecture

Experience integrating software solutions with other business systems, including data warehousing, BI, CRM, ERP, and analytics platforms

Knowledge of technology systems common to commercial health organizations

Experience incorporating real-time information streams with existing GIS data and IT infrastructure

Basic understanding of artificial intelligence/machine learning concepts

Experience with ArcGIS Enterprise, ArcGIS Business Analyst, ArcGIS Indoors and/or CAD/BIM data

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$72,800 - $120,640 USD

About Esri At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here .

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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