Application Analyst I - IS Education

King of Prussia, PA, United States

Responsibilities

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate IS Department is seeking a dynamic and talented Application Analyst I - IS Education.

The Application Analyst I - IS Education maintains and develops the training systems required for the education programs to support the competency of new and existing users of the UHS healthcare information systems.

Key Responsibilities include:

Training System Maintenance: Maintains and updates all Cerner Train Domains and the UHS Test hospital on the Prod East and Mock East domains, including rules, interfaces (IFG), patient data, permissions, and user IDs.

Planning/development: Assists in the IS Education Team's learning and development efforts, assessing current and future development needs and deploying system updates and streamlining processes to support training. Serves as the point of contact for all technology issues.

Change Advisory Board: Represents the Education team in CAB meetings. Sends out weekly communications to facility IS staff regarding system changes. Uploads education documents to Facility SharePoint site. Follows up on questions regarding system changes.

Support Activities:

Researches and resolves Customer Support Center Tickets relating to the Training system, Training Materials, or Educational needs.

Maintains the LearningLIVE feature, including production of monthly dashboard reports

Adheres to UHS Service Level, Project Management and Change Management Policies

Supports Education Team training activities such as review of manuals, WBTs, tip sheets.

Continuing Education Activities:

Keeps current on relevant System Updates, clinical workflow changes, and release notes.

Keeps abreast on relevant Regulatory Requirements that impact the Clinical Information System, such as JCAHO, FDA, and various State Regulations.

Qualifications

Position Requirements:

Associate's Degree required. Bachelor's Degree preferred. 5-8 years of related experience required.

Knowledge:

Strong in planning, tracking, execution, release management, risk and issue management skills as related to technology projects.

Strong analytical and problem solving skills.

Proven ability to solve complex technical issues in datacenter environments.

Strong organizational skills and multitasking ability.

Strong attention to detail.

Proficient in knowledge and application of Microsoft Office applications.

Demonstrated ability to work collaboratively with the Education and other teams.

Excellent verbal and written communications skills with the ability to effectively document procedures.

Ability to work weekends and after business hours as needed for critical deadlines, training or go-lives.

License or Registration Requirements : Clinical experience preferred, technical/system build experience required.

Travel Requirements: 10 - 25% domestic US travel (depending on projects).

This opportunity provides the following:

Challenging and rewarding work environment

Growth and development opportunities within UHS and its subsidiaries

Competitive Compensation

Excellent Medical, Dental, Vision and Prescription Drug Plan

401k plan with company match

Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449 .

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