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Senior Director, Organizational Talent and Performance

San Antonio, TX, United States

Summary Description : This position is responsible for driving strategic talent and development initiatives, which includes leading the company’s talent practices in assessing skills, capabilities, and performance, and providing programs and tools to identify, attract, develop, and retain top talent. This position will lead the strategy and ongoing oversight of the company’s talent and performance management needs and will develop plans that result in the achievement of business objectives through enhanced performance.

Position Purpose : The purpose of this position is to develop, implement and maintain the company’s talent and development strategy and processes. This role is designed to enhance performance at individual, team, and organization levels for Family Member (employees) success. Collaborates with leaders and Family Members by providing consultative support on all talent and development needs.

· Key leadership role over multiple, resource-intense strategic programs with significant impact on future operations

· Significantly responsible to balance resources and champion decisions to accommodate competing priorities that broadly affect functional success

· Responsible for the success of all strategic programs in the portfolio

· Performs work directly related to the management and/or general business operations of the Company and/or its customers

· Manages a customarily recognized group or sub-group of the Company

· Performs work while exercising independent judgment and discretion in matters of significance to the Company

· Individual makes decisions or recommendations relied upon by those that make decision on possible courses of action important to the Company

· Supervises and directs work performance of the team and makes decisions or recommendation as to terms and conditions of employment for two or more full-time team members

· Serves as a resource to colleagues and as a mentor to other teammates

REQUIREMENTS:

Education:

· Bachelor’s degree or any equivalent combination of educational and work experience required

· Master’s degree preferred

Experience:

· 5+ years’ experience supervising others at various organizational levels, preferably at a regional or higher level

Experience in designing comprehensive talent and development programs with a strong understanding of external best practices

Experience leading large-scale transformations in tight partnership with business leadership

Level 1:

· 9+ experience preferably in restaurant, retail, hospitality and/or similar industry

Level 2:

· 10+ years’ experience preferably in restaurant, retail, hospitality and/or similar industry

Level 3:

· 11+ years’ experience preferably in restaurant, retail, hospitality and/or similar industry

Knowledge, SKILLS, AND ABILITIES:

· Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable)

· Proficiency in Workday (as applicable)

· Advanced ability to communicate, influence and negotiate decisions while motivating staff

· Advanced ability to create and implement given strategic direction

· Ability to work in a team environment

Professional Certification:

· Certification on the delivery of recognized personality, behavioral and/or cognitive assessment tool(s) is preferred (examples include Predictive Index, Myers-Briggs Type Indicator, DiSC, etc.).

Working Conditions/Travel Requirements:

· Expected to work the necessary time to satisfactorily fulfill job responsibilities

· Must be able to report to work timely and as required by operational/business needs

· Must be able to work a full-time schedule and work outside of normal business hours when necessary

· Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary

Physical:

· Ability to lift up to 15 pounds

· Ability to stand and sit for long periods of time

· Must be able to use computers, telephones, and office equipment

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