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PrideStaff
Memphis, TN, United States
CUSTOMER SUCCESS MANAGER We are seeking to add an attentive, experienced Customer Success Manager to join our client's team. The Customer Success Manageris someone who will go above and beyond for our clients when they need help and take a proactive approach to supporting them before problems arise. The ideal candidate is personable, detail-orien
Job Source: PrideStaffPrideStaff Financial
Memphis, TN, United States
Job Description Job Description CUSTOMER SUCCESS MANAGER We are seeking to add an attentive, experienced Customer Success Manager to join our client's team. The Customer Success Manager is someone who will go above and beyond for our clients when they need help and take a proactive approach to supporting them before problems arise. The idea
Job Source: PrideStaff FinancialCompass Group, North America
Memphis
Canteen Position Title: Customer Service Manager - Memphis, TN Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks,
Job Source: Compass Group, North AmericaPrime Recruitment
Memphis, TN, United States
Job Description Job Description Pre-IPO company looking to grow their sales team with medical device sales reps experienced in the VA. The company is currently selling into the TN market calling on Podiatry and Physical Therapy for a device worn by patients in the home. In this role, Territory Managers are covering large territories that could re
Job Source: Prime RecruitmentPrime Recruitment
Memphis
Job Description Job Description Pre-IPO company looking to grow their sales team with medical device sales reps experienced in the VA. The company is currently selling into the TN market calling on Podiatry and Physical Therapy for a device worn by patients in the home. In this role, Territory Managers are covering large territories that could re
Job Source: Prime RecruitmentPulmonx Corporation
Memphis, TN, United States
Pulmonx is currently seeking a Territory Manager to join our Sales team supporting our Memphis territory! To best support the business, this Territory Manager must live in Memphis, TN. Responsibilities and Capabilities: The Territory Manager (TM) will be responsible for managing the designated territory to ensure quarterly revenue and business t
Job Source: Pulmonx CorporationAudi Memphis
Memphis, TN, United States
RESPONSIBILITIES Work directly with our employees and customers to develop relationships and help to enhance the sales process Build rapport with customers to establish customer network Provide training and support to the sales staff and assist in closing deals Help manage all other aspects of the sales department Offer assistance or direction to a
Job Source: Audi MemphisRiviana Foods
Memphis, TN, United States
Riviana Foods Inc. is a world class leader in the rice sector and is America's largest processor, marketer, and distributor of branded and private label rice products. Riviana brands are well known for their quality and excellence. Key brands include Adolphus, Blue Ribbon, Colusa Rose, Carolina, Comet, Gourmet House, Mahatma, Minute, River, RiceSel
Job Source: Riviana FoodsMemphis, TN, United States
Locus Robotics is a leader in the rapidly growing eCommerce order fulfillment optimization space. Our solution helps warehouse owners attain 2-3X efficiency improvement over cart-picking operations, by empowering pickers to work collaboratively with our robots. All this is accomplished while integrating with the operator’s Warehouse Management System, utilizing and optimizing existing facility infrastructure. This is an opportunity to join the ranks of a brilliant, high performance team, deploying cutting-edge technology to address real-world logistics challenges for major global brands.
In this role you will work with U.S. based customers, primarily in the Memphis area, to ensure they are successful and satisfied with the Locus Robotics solution. This is a dynamic, high-visibility role that will provide an opportunity to work with all technical groups within the Locus Robotics organization. You will possess a unique combination of well-developed project management, training, leadership, and relationship management experience to ensure the success of Locus Robotics’ customers.
Responsibilities
Support customer site operations on a day-to-day basis.
Manage customer satisfaction within deployment period and aid in process improvement.
Serve as the point of contact for escalated technical issues.
Support warehouse mapping, preventative maintenance, and system upgrades.
Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget.
Prepare status reports by gathering, analyzing, and summarizing relevant data (Throughput, UPH, Lines Per Hour).
Conduct post-project evaluation and identify successful and unsuccessful project elements.
Track customer site performance to ensure required contractual goals are met.
Scale up system to meet the growing needs of the customer.
Other duties as required.
Qualifications
Bachelor's Degree in Computer Science, Engineering, CIS or a related technical field.
2+ years' hands-on experience with 3PL, Warehouse, or logistics operations.
Knowledge of networking and network technology, such as routers, WIFI, switches, and firewalls.
Ability to communicate technical/complex information both verbally and in writing.
Aptitude to multitask and respond to emergency situations effectively.
Strong communication skills to collaborate effectively with internal and external teams.
Knowledge of and interest in diverse technical topics, including software, hardware, and robotics.
Self-motivated and able to solve problems independently and in customer settings.
Proficient English written and verbal communications skills required to collaborate effectively with internal and external teams.
Additional Information
Locus Robotics is an equal opportunity employer.
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Customer Success Manager (Memphis) jobs in Memphis, TN, United States
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