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Southwire
Fort Worth, TX, United States
Customer Service Center Representative Apply now » Date: Apr 19, 2024 Location: Ft Worth, TX, US, 76177 Company: Southwire Company LLC A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, po
Job Source: SouthwireTCWGlobal
Haslet, TX, United States
Customer Service Representative Haslet, TX Pay Rate: $20/hr Start ASAP! 3-6 month assignment with potential for conversion Schedule: Will work on-site first 30 days After first 30 days, hybrid/on-site 3 days/week Full-Time 12-9pm CT Mon-Fri/9-6pm CT Sat (Tues and Sun off) Weekly Pay and Benefits! Job Overview: Our retail/manufacturing cl
Job Source: TCWGlobalTCWGlobal
Haslet
Job Description Job Description Customer Service Representative Haslet, TX Pay Rate: $20/hr Start ASAP! 3-6 month assignment with potential for conversion Schedule: Will work on-site first 30 days After first 30 days, hybrid/on-site 3 days/week Full-Time 12-9pm CT Mon-Fri/9-6pm CT Sat (Tues and Sun off) Weekly Pay and Benefits! Job Overview: Ou
Job Source: TCWGlobalTCWGlobal
Haslet
Job Description Job Description Customer Service Representative-Part-Time Haslet, TX Pay Rate: $20/hr Start ASAP! 3-6 month assignment with potential for conversion Schedule: Will work on-site first 30 days After first 30 days, hybrid/on-site 3 days/week 20 hrs/week: Shift Options: 10am-2pm CT/12pm-4pm CT/5pm-9pm CT Weekly Pay and Benefits! Jo
Job Source: TCWGlobalTCWGlobal
Haslet, TX, United States
Customer Service Representative-Part-Time Haslet, TX Pay Rate: $20/hr Start ASAP! 3-6 month assignment with potential for conversion Schedule: Will work on-site first 30 days After first 30 days, hybrid/on-site 3 days/week 20 hrs/week: Shift Options: 10am-2pm CT/12pm-4pm CT/5pm-9pm CT Weekly Pay and Benefits! Job Overview: Our retail/m
Job Source: TCWGlobalCircle K Stores, Inc.
Euless, TX, United States
Store 2742042: 1091 Fuller Wiser Rd, Euless, Texas 76039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Servic
Job Source: Circle K Stores, Inc.Circle K Stores, Inc.
Arlington, TX, United States
Store 2744486: 920 Six Flags Dr, Arlington, Texas 76011 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service
Job Source: Circle K Stores, Inc.Champion Homes
Burleson
Job Description Job Description FLSA Status: Non-Exempt Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Talks with customers by phone to go over the
Job Source: Champion HomesFort Worth, TX, United States
A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment and hand tools. We are proud to offer competitive compensation, employee benefits, tuition reimbursement, and unlimited growth opportunities. Our nearly seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the wellbeing of our communities. How will you power what's possible?
Location:Dallas Fort Worth
Southwire Job Description Job Title: Customer Service Representative
Department: DFW CSC
Location: Fort Worth, TX
Report To: Shipping Manager, Customer Service Center
Summary:
Provides administrative assistance in distribution of products to Southwire customers.
Description of Duties and Responsibilities:
Assists and provides answers to sales department inquiries with information concerning customer orders as it relates to area inventory availability, shipping and cutting schedules, tracing, and any other customer service questions.
Coordinates shipping schedules and investigates tracking of shipments for customers. Monitors carrier freight claims for lost and damaged material and maintains applicable record keeping.
Assist with distribution load building and cutting functions as assigned.
Monitors area EDD, PDD and RDD customer order shipping requirements to meet/exceed established company service level objectives.
Monitors area inventory needs as it relates to restocking requirements for customer orders, identifying obsolete inventory and seek outlets for reduction.
Acts as Quality Notification expert to monitor and resolve customer returns for area department and maintains applicable record keeping.
Acts as liaison between sales and service center to verify and provide applicable records for customer returns.
Be aware of ISO procedures and Wire & Cable Quality System Procedures and Work Instructions to help guide/direct quality services.
Become computer knowledgeable in SAP, TMS, and needed company systems.
Assists in the procurement of goods and service to support CSC operations.
Acts as liaison between CSC and corporate purchasing group personnel.
Qualifications and Experience Requirements:
Bachelors or Associate degree or equivalent is desired.
Previous related experience preferred
Excellent P.C. skills including Excel, Word, and PowerPoint required.
Knowledge of SAP and TMS is preferred.
Prior customer service work experience is a plus
Must possess excellent verbal and written communication skills, proven business acumen, exceptional interpersonal capabilities and possess a strong attention to detail
Competencies Nimble Learning Customer Focus Plans and Aligns Collaborates Balances Stakeholders Action Oriented Benefits We Offer:
401k with Matching
Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
Paid Time Off & Paid Holidays
Long & Short-Term Disability
Supplemental Insurance Plans
Employee Assistance Program
Employee Referral Program
Tuition Reimbursement Programs
Advancement & Professional Growth opportunities
Parental Leave
& More
Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Customer Service Center Representative jobs in Fort Worth, TX, United States
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