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Haystack
San Francisco, CA, United States
[Full Time] Head of Customer Success at Haystack (United States) | BEAMSTART Jobs Head of Customer Success Haystack United States Date Posted 31 Oct, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 available About Haystack
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Job Source: Aidaly CorpSprig
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Job Source: MixpanelAidaly
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In 2020, unpaid family caregivers provided an estimated 34+ billion hours of care , worth over $470 billion to the economy. COVID-19 devastated our care infrastructure, and millions left the workforce to provide care in home. As baby boomers age into retirement and increase demand for home care services, quality care becomes harder for families
Job Source: AidalyMoney Fit by DRS
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[Full Time] Head of Customer Success at Coperniq (United States) | BEAMSTART Jobs Head of Customer Success Coperniq United States Date Posted 10 Jun, 2023 Work Location San Francisco, United States Salary Offered $130 — $150 yearly Job Type Full Time Experience Required 6+ years Remote Work No Stock Options Yes Vacancies 1 available About Cop
Job Source: CoperniqSprig
San Francisco, CA, United States
Sprig is a user insights platform backed by top-tier investors, including Andreessen Horowitz, Accel, and First Round Capital. Our suite of products enable our customers to combine traditional analytics with qualitative product data so they can build an exceptional product experience for their users. Leading tech companies like Notion, Square, Drop
Job Source: SprigSan Francisco, CA, United States
[Full Time] Head of Customer Success at Text Blaze (United States) | BEAMSTART Jobs Head of Customer Success Text Blaze United States
Date Posted
31 Oct, 2022
Work Location
San Francisco, United States
Salary Offered
$110000 — $150000 yearly
Job Type
Full Time
Experience Required
3+ years
Remote Work
Yes
Stock Options
Yes
Vacancies
1 available
Text Blaze’s mission is to allow users to work smarter and save time anywhere by building personalized productivity apps that work anywhere they work.
As the founding leader of our Customer Success team, you’ll define and lead our Customer Success strategy and be entrusted with helping our customers unlock their full potential and achieve their goals using Text Blaze whether they are individual users that use the free product or large enterprises with a multimillion-dollar contract. For our users, you will be the face and voice of Text Blaze and for Text Blaze you will be the voice of our users.
This is a key leadership role in our growing team. Text Blaze is a bottoms-up (product-led) company. We start from individual users but eventually sell to large enterprises, and Customer Success and what powers this journey.
This is not a typical Customer Success role; Customer Success is what drives our business and it's incorporated into every user touch point and interaction, from education, through onboarding and sales. You'll have full autonomy to decide what's the best way to help our users succeed.
We are an energetic, empathetic and passionate remote team, bringing together the best talent from across the globe. We like working together and collaborating, but we do it asynchronously allowing everyone to work the way they work best.
Responsibilities Lead a growing Customer Success team,
Build strong relationships with our customers to understand their needs and ensure their success with Text Blaze
Help users discover how Text Blaze can help them achieve their goals and the full capabilities of Text Blaze through 1:many content and 1:1 training
Serve as a liaison between customers and the Text Blaze team
Take ownership of new accounts and manage their onboarding and ongoing success
Lead online webinars, consultations, and one-on-one demos to educate customers on Text Blaaze
Build, own, and execute customer success and engagement plans
Build relationships and navigate customer organizations to uncover additional partnership opportunities
Represent voice of the customer and influence product development roadmap
Requirements 3+ years of B2B SaaS Customer Success experience working with customers of various sizes.
Experience in Product-Led Growth / Pronsumer products
Strong technical skills and an ability to learn complex products
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
Ability to take ownership, lead initiatives and adapt
Strong customer-facing and presentation skills with the ability to establish credibility with executives
Basic SQL knowledge a plus
About Text Blaze Slash commands anywhere Company Size: 6 - 10 People Year Founded: 2019 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Head of Customer Success jobs in San Francisco, CA, United States
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