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Job Title: Windows Administrator
Reports To: Director of Network Operations
Department: Network Operations
About The Team
Our mission at PMMC is to continuously improve the financial performance of healthcare organizations so that they have more resources to devote to patient care. PMMC provides revenue cycle management tools to healthcare delivery systems, acute care hospitals, critical access hospitals, academic physician organizations and multi-specialty physician groups. Helping to find additional cash and creating efficient workflow processes allows our clients to improve margins and continue to effectively serve their communities.
Due to the changing healthcare landscape for both providers and consumers, there is more focus on the revenue cycle today than ever before. PMMC is committed to providing healthcare organizations with not only the latest technology, but also the necessary strategy to guide them through the challenges of changing reimbursement, price transparency, and population health management.
About The Role
The Windows Administrator is responsible for software and hardware implementation and services for PMMC. The position reports to the Director of Network Operations and serves as the primary contact for the internal staff, and clients for services such as SFTP, backup, and Remote Desktop Services. The role is primarily focused upon the maintenance of PMMC systems, and secondarily provides support for clients that access PMMC’s services.
Responsibilities:
Maintain installation project plans and timelines for assigned projects.
Provide technical support to colleagues and client end users using Microsoft operating systems.
Troubleshoot hardware and software errors as needed. Resolve technical issues posted in the ticketing system.
Maintain hardware and software updates for PMMC’s workstations, laptops, printers, and phones.
Install, configure, and upgrade applications, operating systems, utilities, and in-house developed applications.
Monitor software licensing.
Review and conduct routine hardware and software audits.
Occasional work outside of normal business hours is required for regular system/network maintenance to minimize downtime on business operations or emergency work to put back up failing critical systems.
Critical systems need to be available close to 24/7 and this position will be called upon to work with the Network Operations team during these times.
Adhere to all corporate policies, procedures, and HIPAA policies and requirements.
Qualifications & Requirements
Resourcefulness and problem-solving aptitude
Excellent communication skills
Knowledge of Wireless technology
Network Print management
Systems security (e.g., intrusion detection systems)
Data backup/recovery
Network cabling (i.e., cable runs, pulls, punch down, patching)
Experience with networks (LAN, WAN)
Patch management
Familiarity with various operating systems and platforms such as
10/11, Server 2016 +, iOS, etc.
O365 admin portal management
Professional certifications (e.g., Microsoft Certified Systems Administrator (MCSA), Cisco, A+, CompTIA Security+) are a plus.
Core Values
Join our team at PMMC. We Grow or Die as individuals and as a collective force, inspiring one another to reach new heights. We Love to Win , not just for ourselves but for our entire team. We constantly Innovate , finding fresh solutions to complex challenges. We pride ourselves on being Productive & Efficient while always striving to Do the Right Thing in all that we do.
If you're ready to be part of a team that embodies these values, we invite you to embark on this journey with us.
Benefits
Discover a wealth of benefits at PMMC, ranging from comprehensive healthcare plans to continuous learning opportunities, ensuring your well-being and professional development. Enjoy a supportive work environment that values your contributions with competitive compensation packages, flexible PTO and perks designed to enhance your overall work-life balance.
#TeamPMMC
PMMC is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, marital or citizenship status or any other status protected by applicable federal, state, or local law.
Windows Administrator jobs in charlotte, nc
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