Assistant Operations Manager
New York, NY, United States
If you're looking for a career with Apple Leisure Group, please click here to view job postings.
If you're looking for a career with our Inclusive Collection, please click here to view job postings.
"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "
The responsibilities include assisting in overseeing the Front Office and Housekeeping departments.
Specific duties in this role will include but are not limited to:
Agility to adjust to various departments throughout the hotel as needed to support the operation
A commitment to guest communication from pre-arrival to post-stay survey
Ensuring that Housekeeping and Front Office division's colleague's behaviors align with Hyatt’s core values
Working closely with all other stakeholders, including fellow leaders in the Housekeeping and Front Office Operations, in a collaborative manner, focusing on the overall success of the hotel
Supervising colleagues within Housekeeping and Front Office divisions
Pay rate for this position ranges from $60,000 to $62,500 annually
-01:58
Qualifications A true desire to satisfy the needs of others in a fast-paced environment
Ability and willingness to help with coverage in other hotel areas
Refined verbal and written communication skills
2-3 years of progressive hotel Housekeeping and/or Front Office experience
Service-oriented style with professional presentation skills
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal, and administrative skills
Must have flexible work availability, including mornings, evenings, weekends, and holidays.
Hyatt Corporate Office, Chicago | Chicago , IL , US Our family is always growing. Want to be in the know?
#J-18808-Ljbffr