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Big O Tires Littleton/Chatfield
Littleton, CO, United States
The Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Actin
Job Source: Big O Tires Littleton/ChatfieldMidas Denver
Denver, CO, United States
The Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Actin
Job Source: Midas DenverMile High Harley-Davidson of Parker
Parker, CO, United States
Job Summary: We are looking for a Service Writer to join our team! The service writer is the liaison between customers and our technicians. They handle all communications with the customer, from vehicle intake through delivery back to the customer, and all follow up. This is a customer service position first - technical background is not really re
Job Source: Mile High Harley-Davidson of ParkerBig O Tires Castle Pines
Castle Pines, CO, United States
The Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Actin
Job Source: Big O Tires Castle PinesGrand Prix Motorsports
Littleton, CO, United States
Job Summary: The Service Writer at Grand Prix Motorsports in Littleton, Colorado is a full-time, hourly customer service role that is essential to the success of our powersports dealership. Working alongside our team of knowledgeable and dedicated professionals, the Service Writer will be responsible for providing exceptional customer service and
Job Source: Grand Prix MotorsportsBig O Tires Aurora
Aurora, CO, United States
The Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Actin
Job Source: Big O Tires AuroraMidas Lakewood
Lakewood, CO, United States
Wenco Industries Inc. is a family-owned business started in 1975 and continues to grow today. Our growth is driven by the strength of our culture and deep industry expertise. We believe in hiring and maintaining pride filled and empowered employees through an industry leading culture. We utilize the best brands, have empowered employees and a uniqu
Job Source: Midas LakewoodBig O Tires Highlands Ranch
Littleton, CO, United States
The Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Actin
Job Source: Big O Tires Highlands RanchCentennial, CO, United States
The Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a trusted adviser, the Service Writer ensures that the proposed service/repair solution appropriately matches the service/repair requirement. The Service Writer's job is to earn repeat business and grow new business by delivering exceptional quality service and repair work that matches an honest and accurate estimate.
We are interested in recruiting an individual who has exceptional people skills (friendly, sincere, engaging) and is a problem-solver by nature. Although strong technical knowledge is desired, we are open to applicants who have an aptitude for automotive service and repair -- we will provide comprehensive training to the right individual. The ideal Service Writer candidate has a high school diploma/GED, an affinity for automotive maintenance/repair, an unrestricted driver's license and clean driving record, and a strong desire to learn and grow with our business.
COMPENSATION
$16.00-$20.00
RESPONSIBILITIES
Greet customers with a smile and a helpful attitude
Carefully listen to the customer with regard to request or issue
Promptly arrange for vehicle service or repair action
Develop a repair estimate based upon the technician's diagnosis
Monitor service/repair action and inform customer of progress
Generate invoices and handle payment transactions (cash, point-of-sale, or electronic payment media)
Perform customer follow-up courtesy call to ensure delivery met expectations
Perform marketing activities such as networking, calling upon businesses for fleet servicing, and promotions to existing and new clientele
Assist shop management in maintaining appropriate inventory levels, including the purchase of parts and materials
QUALIFICATIONS
High school diploma/GED (advanced education desired)
Exceptional customer service skills
Exceptional listener and communicator (written and verbal)
Point-of-sale and electronic payment media skills desired
Sales experience desired
Highly collaborative nature
Current and unrestricted driver's license
Able to operate a standard transmission
Impressive work ethic
Strong math skills
Automotive technical knowledge a plus
BENEFITS
Incentive Driven Pay
Advancement Opportunities
Benefits (for Full Time Positions)
Section 125 Flexible Spending Plan
Health
Paid Vacation
Paid Holidays
Online Learning System
Five Day Work Week
Uniforms
Email Alert for Service Writer jobs in Centennial, CO, United States
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