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Success
San Diego, CA, United States
Job Details Job Location : San Diego - San Diego, CA Position Type : Part-Time Education Level : High School Diploma Salary Range : $20.00 - $24.00 Hourly Job Shift : Day Description Become an Education Leader and join our team of dedicated Professionals. North-West College is part of a stable and growing system of seven campuses in California
Job Source: SuccessTalent Focus
San Diego, CA, United States
Talent Focus is helping a high-profile, international wealth management institution, identify high calibre Trainee Financial Advisors for their Private Client practices in San Francisco, San Diego and Los Angeles. Once qualified, you will act as a financial confidant to your clients, through a deep understanding of their values, lifestyle and goal
Job Source: Talent FocusTireHub
San Diego, CA, United States
The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. They will report to the Customer Service Lead. This position also manages incoming customer calls, elevates unresolved customer issues to designated departments, providing B2B &
Job Source: TireHubBottega Veneta
San Diego, CA, United States
Summary Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feelin
Job Source: Bottega VenetaKering
San Diego, CA, United States
Bottega Veneta - Regular SAN DIEGO - United States of America Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand
Job Source: KeringCALIBRE Systems
San Diego, CA, United States
VA TAP Benefits Advisor - NB San Diego Category Training and Analysis Support Job Location San Diego, California Tracking Code TAP 4787-585 Position Type Full-Time/Regular CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is looking for a Benefits Advisor to support our client at Naval Base S
Job Source: CALIBRE SystemsNorth Star Resource Group
San Diego, CA, United States
North Star Resource Group is looking to find a candidate for a financial advising position in San Diego, CA We are looking for an experienced financial advisor that would be partnering with a larger established practice and may include succession planning opportunities.By joining an organization where you can use your relationship building skills a
Job Source: North Star Resource GroupCaliber Systems Inc.
San Diego, CA, United States
CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is looking for a Benefits Advisor to support our client atNaval Base San Diego, CA. The budgeted salary for this position is $20.47 an hour plusadditional health and wellness payment, as this is an SCA contract. Conduct transition activities in suppo
Job Source: Caliber Systems Inc.San Diego, CA, United States
Description
Supports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard telephone. The DDTP offers specialized telephone equipment, Traditional Rely Services, and speech generating devices to eligible deaf and disabled Californians.
Requirements
Works with recipients toward the familiarity and selection of accessible telecommunication equipment, including specialized equipment orders, and telecommunications options.
Assists customers with education and/or training regarding available services
Provides troubleshooting and technical support for equipment malfunctions and/or usage problems
Maintains the program database logging service records to comply with programmatic administration and reporting requirements
Coordinates with providers to resolve customer complaints
Works closely with Field Advisors to request and schedule field visits as appropriate
Provides complete and accurate notes on all customer interactions, ensuring the accuracy of program files and processes in accordance with state contract requirements
Places outbound calls as needed
Maintains compliance with all company, contractual, and state policies and standards
Maintains professionalism with customers, peers, and management
Acknowledge and adhere to all DDTP Privacy Policy and Information Security protocols
Other job duties as assigned
To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:
Familiarity with, or ability to learn telecommunication access options, accessible telecommunication equipment (i.e. TTY, amplified phone, CapTel, alerting signalers, cell phone amplifiers, iDevices, phone features for visual or speech impairments), and know how to fit individuals with the necessary equipment
Familiarity with local, state, and national resources for the deaf, deaf-blind, and hard of hearing population
Ability to utilize language, social, and cultural sensitivity to engage with California’s diverse populations
Favorable consumer-relations skills and personality patterns for representing CSD, DDTP, and CPUC well within the deaf/hard of hearing community, elderly population, service providers, and vendors
Excellent oral, visual, and written communication skills
Superior multi-tasking, organizational, record-keeping and time-management skills
Computer knowledge of database work and MS Office operations
Highest regard for confidentiality
Qualifications
A minimum of High School diploma or equivalent
6 – 12 months of previous customer service experience
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Customer Advisor (San Diego) jobs in San Diego, CA, United States
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