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Touro University New York
New York, NY, United States
Overview Responsible for general technical support for students, faculty and staff of the Touro College of Osteopathic Medicine/ Imaging School (1000+ users). Responsibilities Responsible for general technical support, to include, but not limited to as much of the following as possible: Administers all smart-podiums, troubleshooting all Audio-Vi
Job Source: Touro University New YorkThe Phoenix Group
united states
Job Summary The Technical Support, AV & Desktop Specialist is responsible for providing direct, technical support and troubleshooting assistance to attorneys and staff. The Specialist will identify, research, track, monitor and resolve technical issues. Job Responsibilities • Resolves incoming requests for assistance from users experiencing problem
Job Source: The Phoenix GroupSofidel America Corp.
united states
Sofidel America of Duluth, NM is currently seeking an IT Support Specialist . We are searching for a candidate that is local to the area and is looking for a long-term role in a stable environment with opportunity for growth. Your expertise will make you an important part of our team! A successful IT Support Specialist will be results-driven a
Job Source: Sofidel America Corp.Gust Rosenfeld PLC
united states
Summary: The IT Support Specialist’s role is to support enterprise computer systems, applications, and peripherals in a fast-paced legal environment. Duties include resolving end user support requests, troubleshooting hardware and software issues, training end users, and documenting issues and resolutions. To succeed in this role, you should have
Job Source: Gust Rosenfeld PLCInsight Global
united states
Required Skills Internal Employee Technology Support role for a global user-base. Role involves basic troubleshooting of Microsoft applications and proprietary system via phone. Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service skills. In-house traini
Job Source: Insight GlobalConnect Search, LLC
united states
IT Support Specialist/Help Desk Technician I am currently working on a Direct hire IT Support Technician/Help Desk Technician opportunity with one of my clients based out of Madison. 50/50 mix of remote/onsite/The majority of clients are local with a handful of clients that are further out but those would be super limited onsite travel. The have a
Job Source: Connect Search, LLCRennerBrown
united states
Our client is currently seeking an IT Operations Technician to join our IT Operations team. This position will provide you the opportunity to work closely with the IT Operations team in the Pennsylvania region, the IT Department and user community. The IT Operations technician should have a background in IT functions as well as desktop and phone tr
Job Source: RennerBrownRobert Half
united states
Title: IT Support Specialist Location: Berkeley, Ca Remote/Onsite : Onsite Technology Top Skills: Mac OS, Windows OS, Okta, Active Directory, Office 365, Meraki Robert Half is looking for an IT Support Specialist in Berkeley, California. The IT Specialist will assist in meeting the organizations’ IT needs and will be responsible for the day to
Job Source: Robert Halfunited states
Department Focus
The IT function supports business needs and continuous improvement efforts through appropriate technology, and effective information systems and infrastructure.
Job Description and Duties
Job Summary:
This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will be highly motivated and will have practical experience supporting a Windows based network and fundamental networking, PC hardware and software, and computer/networking security knowledge. Ideal candidates will be friendly, courteous, and willing to work as part of a team. Provide training and documentation to end users. Be primarily responsible for the company’s helpdesk ticketing system, assist with network and system administration, setup and deploy workstations, assist with server maintenance, and participate in on call rotation.
End User Support
a. Sets up, configures, and supports end user hardware and software
b. Troubleshoot and fix/repair desktop hardware/software issues at root cause
c. Desire to work with users to ensure the available tools are functioning
d. Quick response to user needs
e. Willingness to spend time helping users understand the best use of available tools
End User Training
a. Train staff on the proper/best use of available software
b. Create, update, and maintain end user documentation.
c. Work with departments to build customized documentation and training plans for current and new employees
Maintain the IT ticketing system
a. Triage and work incoming tickets
b. Escalate as necessary
Product Center Support
a. Provide support for our PLM software.
b. Assist users with adds, moves, and changes in the system.
Assist with network support
a. Maintain servers and network hardware
b. Assist with patching of servers
c. Assist with Network/System Administration
Minimum qualifications:
• 1-3 years of experience in a support position; customer service or Help Desk type position or a combination thereof.
• Due to sensitive data handling for government contracts, U.S. Citizenship is required.
• An associate degree, or higher, in an IT related field or equivalent work experience.
• Advanced knowledge of Windows operating systems, required. Installation, repair, and troubleshooting.
• Knowledge/experience working with and managing a Microsoft Server based network (Active Directory, DHCP, DNS, File Sharing) is required.
• Experience working with a support ticketing system, required.
• After hours support of business applications is required.
• Some travel may be required.
• Excellent written and verbal communication skills, required.
• Experience working with and supporting the Microsoft Office suite, required.
• Experience administering and maintaining Product Center a plus
• Experience with using and/or administering Microsoft SharePoint a plus.
• Experience supporting mobile devices in the enterprise is a plus.
• IT Industry certifications are also a plus, but not required.
• Strong interpersonal and problem-solving skills
• Outgoing and willing to take the lead on projects and initiatives
• Ability to get things done in a timely manner but yet with high quality and thoroughness
• Detail oriented, organized, and highly motivated
• Positive attitude and willingness to assist wherever needed
• Great attitude towards teamwork and overcoming daily challenges
• Responsible for other duties as assigned
Information Technology Support Specialist jobs in united states
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