Assistant Director of Security

Arlington, TX, United States

Assistant Director of Security page is loaded Assistant Director of Security Apply locations TX - Arlington - Live! by Loews time type Full time posted on Posted 2 Days Ago job requisition id R0061789 Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District. Job Specific

Coordinate the operational activities of all Security department personnel, ensuring compliance with all federal, state, and local laws and Loews Hotels company policies and safety standards

Ensure delivery of quality security services to guests and hotel staff in a friendly and professional manner

Direct and maintain continuous physical property rounds by Security personnel

Set and maintain schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest rooms

Document, and track all security related issues or problems

Interact and coordinate activities with Risk Management

Respond to all general liability insurance claims

Develop policies and procedures to ensure all equipment, furnishings, and fixtures of the resort are secure

Coordinate the timely preparation of all Security logs, shift reports, and other permanent records

Review all reports regularly for completeness and accuracy

Evaluate changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns.

Inform Director of Security of all matters concerning safety and security

Produce weekly schedules

Develop and maintain a detailed emergency evacuation plan and conduct monthly drills, specifically concerning fire procedures

Maintain adherence to Bloodborne Pathogen Exposure Control program. Train personnel regarding policies and procedures. Have appropriate equipment located at hotel.

Set and maintain standards for all investigations

Conduct detailed investigations into work-related injuries

Responsible for the search, storage and return of all lost and found items

Maintain and update master files of all MSDS information for all hotel departments. Ensure that all departments have correct information accessible to staff.

Conduct an annual inventory of all chemicals used by all departments in the hotel

Instruct and supervise new Security personnel during their first few months of employment

Conduct in-service training, including distribution of information pertaining to all matters of general interest and policy

Whenever feasible, rotate job assignments to expand each Security Officer’s experience and understanding of various safety functions

Oversee TIPS and first-aid training of all Security officers

Oversee scheduling of all Security personnel

Develop cooperative working relationships between Security/Safety staff and other hotel employees and outside law enforcement personnel to promote timely and effective exchange of information

Develop and supervise key control program, including master key distribution list, control of key blank purchases, and key production

Develop and maintain security procedures to protect safety deposit boxes and conduct semi-annual inspection of system

Develop and maintain all alarm systems, including cashier’s hold-up button, accountant’s safe, and fire alarms

Maintain comparison statistics:

-Room losses

-Total number of incidents

-Number of employee accidents and resultant cost in terms of money and lost work

-Number of guest accidents

Provide an up-to-date list of persons authorized to issue package passes (along with confidential copies of their signatures)

Coordinate random bag and locker checks as necessary

Review/maintain accurate daily payroll records/reports, maintaining conformity to established budgetary guidelines

General

Other duties as assigned

Qualifications

Associates degree in related field

Minimum three years experience as a hotel Security Supervisor or three years law enforcement supervisory experience

Excellent communication skills - oral and written

Outstanding organization, planning, and leadership skills

Thorough knowledge of OSHA regulations

Thorough knowledge of all local, state, and federal laws pertaining to the activities of security personnel

Strong investigative skills

Able to work a flexible schedule, including weekends and holidays

About Us Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.

Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

#J-18808-Ljbffr