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Service now programmer

Columbus, OH, United States

W-2 Open Positions Need to be Filled Immediately. Consultant must be on our company payroll, Corp-to-Corp (C2C) is not allowed.

Candidates encouraged to apply directly using this portal. We do not accept resumes from other company/ third-party recruiters Job Overview

Job ID:

J38429

Specialized Area:

ServiceNow

Job Title:

Service now programmer

Location:

Columbus,OH

Duration:

10 Months

Domain Exposure:

Manufacturing, Education, IT/Software

Work Authorization:

Client:

To Be Discussed Later

Employment Type:

W-2 (Consultant must be on our company payroll. C2C is not allowed)

ServiceNow Certified System Administrator

MINIMUM 3 years of proven   administrative   experience on the ServiceNow platform  as the  PRIMARY  job function.

Expert level knowledge of ServiceNow ITSM (Request, Incident, Problem, Knowledge, Change, Service Catalog, Service Portal)

Understanding of foundation level ITIL version 3 or 4 (certification preferred)

Experience with Agile software development methodologies

Advanced level knowledge of update sets, code promotion, system clones, data preservers and excluded tables

Experience managing instances & support tickets through HI Service Portal

Experience with Active Directory and Single Sign-On (SSO)

Experience in usage of jQuery, Bootstrap and AngularJS frameworks

Excellent communications skills (both written and verbal) with strong presentation and facilitation skill

Specific responsibilities:

Daily support, administration, and maintenance of the ServiceNow platform

Lead ServiceNow system upgrade planning & execution

Establish & maintain ServiceNow configuration standards & best practices

Schedule & verify instance clones

Support update set creation and migration

Manage instance security, access, and ACLs

Perform error identification / remediation across all instances, including working with end users to resolve issues

Implement and integrate modules

Contribute to ServiceNow releases

Create and maintain documentation for applications & modules

Coordinate integrations with other applications

Maintain expert knowledge on the ServiceNow platform

Effectively manage and prioritize implementation tasks

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

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