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ACL Digital
Sacramento, CA, United States
Job Description Our client is looking for a Lead Support Technnician for a year+ long contract in Sacramento, CA. OBJECTIVE: This position under general supervision of the IT End Point Support supervisor or the team lead will provide desktop computer support and provide support in FIG projects. Some of the support responsibilities include: Support
Job Source: ACL DigitalFive Below Inc
Sacramento, CA, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five Below IncFive Below Inc
Folsom, CA, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five Below IncReedNET Support
West Sacramento, CA, United States
Application Instructions Please complete application and submit a resume. Position Description "OUR PEOPLE ARE OUR STRATEGY" We are growing and in need of an IT Support Technicians for our Reed Family of companies. Come join a team with a great company culture that offers competitive wages and great benefits!! We offer paid Time Off, Medical, Den
Job Source: ReedNET SupportTrofholz Technologies, Inc.
Rocklin, CA, United States
Trofholz Technologies, Inc. is on the hunt for an enthusiastic IT Support Technician ready to soar! If you're a positive, team-oriented professional hungry for growth in the security industry, this is your moment! Join us in safeguarding critical national infrastructures with our 22-year legacy of excellence. As our IT Support Technician, you'll b
Job Source: Trofholz Technologies, Inc.Dave & Buster
Folsom, CA, United States
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vis
Job Source: Dave & BusterSutter Health
Sacramento, CA, United States
Organization: SHSO-Sutter Health System Office-Valley Position Overview: Assists in providing ticket resolution, analysis, configurations, coordination, testing, and installation of technological equipment and mobile device based hardware, software, peripherals, local area networks (LANs), and other related end user devices equipment. May assist
Job Source: Sutter HealthOne Community Health - CA
Sacramento
Job Description Job Description Facilities Support Technician Under the direction of the Facilities Director, the Facilities Support Technician is responsible for maintaining a secure and well- functioning work environment for staff, patients and guests. ESSENTIAL FUNCTIONS Facilities Manage incoming and interoffice mail and packages and deliver
Job Source: One Community Health - CARancho Cordova, CA, United States
Job Title: Lead Support Technician
Location: Rancho Cordova, CA
Pay Range: $34.38 per hour and up
What’s the Job?
Ensure the activities of the Support Center are aligned with the goals and objectives of the Support Center. Lead the team to efficient customer management activities (emails, phone calls, tickets).
Responsible for the day-to-day operational success of the support center by utilizing reporting mechanisms and helping to uphold performance metrics.
The Shift Lead will also be responsible for attending and managing recurring customer meetings. The role is key to ensuring customer requirements are met through communication and prioritization of agent activities to resolve incidents within defined Service Level Agreements.
Monitoring and analysis tools to identify and address performance bottlenecks and resource utilization issues by using Nagios ,Splunk.
Experience with UNIX/Linux operating systems, storage environments, file systems, and network protocols.
Hands on experience and deep knowledge with Azure cloud Infrastructure.
Experience with using database software such as MySQL, Oracle, Microsoft SQL
Strong expertise and deep knowledge of Azure services, particularly Kubernetes, AKS.
Create custom dashboards and alerts to provide real-time insights into application performance, infrastructure metrics, and security events, enabling quick identification and remediation of potential issues.
Deploying/ Maintaining the CI & CD with Git, Maven, Jenkins, Docker, Kubernetes.
Monitoring the Daily, Weekly and Monthly Backups.
Identify the build errors in system and identified the build issue and escalated it to the concerned team.
Troubleshooting and debugging SQL-related issues, identifying root cause, work with Development in resolving the issues.
Experience in handling incidents based on priority levels within ServiceNow or any similar tools.
Mandatory skills are:
Passion for excellence
Passion to make our customers happy
Strong written and verbal communication
Strong client-facing
Strong time management and prioritization
Strong organizational skills
Ability to prioritize and resolve conflicting priorities
Ability to work in a fast-paced and ever-changing environment and know how to prioritize workloads
Efficient in creating and presenting reports
General skills in key Microsoft tools such as Power Point, Excel, Visio
High school diploma or GED required
4+ years IT service desk required
No supervisory responsibilities.
This role does not have any direct reports.
Desired Skills:
2+ years team leadership desired
Prior call center or helpdesk experience desirable
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Email Alert for Lead Support Technician jobs in Rancho Cordova, CA, United States
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