Lead Localization Engineer, Customer Experience

Seattle, WA, United States

**Lead Localization Engineer, Customer Experience**

at Invitae Seattle, Washington, United States Invitae is a rapidly growing genetic information company, whose mission is to bring comprehensive genetic information into mainstream medical practice to improve the quality of healthcare for billions of people.

Our team is growing and is driven to make a difference for the patients we serve. We are looking for a hardworking, results-focused Lead Localization Engineer with a proven internationalization background to join our Customer Experience Journey team to help set our internationalization strategy and develop foundational capabilities to internationalize/localize products and content at scale.

****What youll do:****

* Set internationalization standards for Invitaes web, mobile and internal database platforms.

* Drive end-to-end localization engineering workflows and platform integrations in collaboration with product, engineering and program owners.

* Collaborate with engineering and TMS vendors to propose technical solutions for localizing Invitaes internal platforms and set up QA workflows.

* Own technical setup and maintenance of Smartling including configuring and implementing Smartling solutions (proxy, connectors).

* Own Investigation of technical issues and proactively resolve localization bugs.

* Set a scalable internationalization playbook and own localization engineering metrics.

* Drive continuous localization strategy with the goal of constantly improving localization processes and automating workflows.

* Mentoring software staff in technical aspects

* Help facilitate problem solving across teams and groups

****What you bring:****

* 5+ years of localization engineering experience

* Strong technical domain knowledge (internationalization, RTL language localization, mobile app's localization)

* Strong understanding of internationalization standards and libraries such as Unicode, ICU and CLDR.

* Solid internationalization engineering experience for web and mobile development

* Experience collaborating across the organization - integrating with numerous teams

* Experience with the full localization life cycle, standard methodologies, and industry translation management systems (Smartling)

* Proven experience in software tools development, automation, and systems integration

* Experience localizing a wide range of content formats (software, services, web-content, documentation, CMS, Knowledge Base, advertising/PR, social media, audio, video, etc.)

* Strong experience with RTL languages localization.

* 2+ years of experience with at least one modern programming or scripting language (React, Java, JavaScript, C/C++, C#, Python, Rust)

* Strong technical problem-solving skills and the ability to stay focused under pressure

* Passion for automation and continuous improvement.

By joining Invitae, youll work alongside some of the worlds experts in genetics and healthcare at the forefront of genetic medicine. Weve built a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization.

Join us.

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

*At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.*

*#LI - Remote*

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