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CLEAR - Corporate
New York, NY, United States
As a Director, Product Management you will lead multiple teams that are instrumental to CLEAR’s ability to deliver seamless and delightful consumer experiences. Your domain will encompass core Membership management experiences, Member Care enablement, and our Subscription & Payments platform. Your main priorities are to (1) elevate the CLEAR Plus m
Job Source: CLEAR - CorporateADP
Forest, NY, United States
ADP is hiring a Director of Product Management for ADP Ventures’ in New York, NY. Introduction Are you a transformative leader inspired by product innovation and impacting the lives of millions daily? We are looking for a visionary Director of Product Management to join our dynamic and inclusive team in ADP Ventures to help us innovate and improv
Job Source: ADPSports Information Group LLC
New York
Job Description Job Description Responsibilities: This role will be at the core of executing a broad-based product strategy encompassing a three to five-year detailed product roadmap and vision The Director of Product Management will be responsible for the complete lifecycle of the assigned product line, ensuring product requirements and deadline
Job Source: Sports Information Group LLCThe Hired Guns
New York, NY, United States
The Hired Guns are seeking a hands-on self-starter to be Director of Product Management for an international digital learning company that is soaring in growth. The Nitty Gritty The backstory on the organization and why they need to hire you! Since its launch in 2008, this software company’s digital educational content has reached more than 41 mill
Job Source: The Hired GunsAnterix
Totowa
Job Description Job Description This is an exciting opportunity for a seasoned product management director to lead the go-to-market strategy and implement a new line of software products and services at Anterix. The Product Director will be responsible for defining, developing, and managing a portfolio of platform-based software products initiall
Job Source: AnterixSports Information Group LLC
New York
Job Description Job Description The Director of Product Management will interact with senior management in all disciplines within the organization to lead and champion product planning and manage new and existing product rollouts. Responsibilities: This role will be at the core of executing a broad-based product strategy encompassing a three to f
Job Source: Sports Information Group LLCTopView Sightseeing
New York
Job Description Job Description Powered by in-house technology, TopView Group creates one-of-a-kind experiential land and sea products for tourists and locals around the world, and builds a top notch digital ticketing platform to simplify adventure seeking (B2C) and help businesses run their ticketed services in as efficiently as possible (SAAS).
Job Source: TopView SightseeingMaven Clinic
New York
Job Description Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatric
Job Source: Maven ClinicNew York, NY, United States
The Hired Guns are seeking an e-commerce product leader to be the new Director, Product Management, Post-Transaction for a massive retailer. If you love creating experience-centric, personalized solutions based on customer data, this is the job for you. (Relocation package available.)
The Nitty Gritty
The backstory on the organization and why they need to hire you!
Our client is a household name in retail that’s positioned to leap into the top rank of e-commerce by assembling a best-in-class product innovation team. When you think about it, it’s the personalization, the awareness of who you are when you visit a site, that makes e-commerce e-commerce. So they’re putting huge emphasis on the account and identity components of the experience, as well as everything that comes after the sale is final. You’ll be responsible for everything from registries and lists to customer reviews and user-generated content.
For the role of Director of Product Management, Post-Transaction, they need a product management leader to oversee the ways in which user engagement and input lead to a more deeply personalized experience for the shopper at every step of their journey. This involves the management of a huge data stream and molding it into rich user profiles — and that’s just the beginning. The real innovation will come from creative omnichannel features that utilize every customer data point, from buying patterns to shipping addresses.
The Quest
What success looks like in your first year…
Orient/Ideate: Jump into your role by overseeing existing operations and product plans as you familiarize yourself with the cadence and culture of the organization and dream up a roadmap of your own.
Build: Create a team of four product managers who will help you carry out your vision.
Innovate: Use your understanding of the product and problem set to spec out your own vision of how to craft streamlined and personalized experiences for the shopper.
Why You?
How you’ll know if you’re a fit…
You’re a seasoned product-management team leader with deep e-commerce experience, including emerging technologies. You have a clear ability to articulate the value of account and identity and post-transaction opportunities in the space, including monetization, as well as expertise in post-transaction communications and site priorities.
Because this is a retail company, much of the innovation will revolve around the purchasing and receiving of “stuff,” so it’s a big plus if you have experience with e-commerce in physical consumer products.
Personalization of the customer experience in e-commerce is a hugely data-driven undertaking, so you get more bonus points if you bring deep expertise on customer data collection, management, and analysis in an e-commerce setting.
Tell Me About a Time When …
The interview questions you need to rock to score a “swipe right”…
What is your proudest achievement in e-commerce innovation? What problem were you trying to solve, and how did you use customer data to solve it? How did you set KPIs for your solution, and what were the results?
Have you built a team before? What were some of the biggest challenges during that process, and how did you overcome them? Describe your thinking in terms of how you would build a team for this role.
Predict the future. What do you think will be the next major evolution in the after-sale experience? How do you stay up to date on trends within the industry, and how have you acted as a thought leader to keep your organization at the forefront of innovation?
The Inside Skinny
Why you should quit your job right now and join this organization!
This organization is already a top-ten e-commerce player, but they are dead-set on grabbing the number-one spot, and they have the resources to make that happen. A huge part of getting there is going to be offering the very best customer experience hitched to the leading technologies, and the whole post-transaction piece is a critical juncture where it’s essential to get it right. Luckily, you’re riding to the rescue with leading-edge solutions that will cement the company, and you, as best-in-breed!
The Hired Guns does not and will not discriminate in considering and referring candidates for employment, or in its treatment or advancement of its employees, and will not tolerate harassment, on the basis of race, color, religion, gender (including gender identity and expression), sexual orientation, national origin, age, disability, or any other status protected by applicable federal, state or local law.
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Director, Product Management, Post-Transaction jobs in New York, NY, United States
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