Customer Service Representative
Portland, OR, United States
Overview
Looking to TRADE up to a better opportunity? Sunset Heating and Cooling has an exciting opportunity for a Customer Service Representative. This position pays $19.00 -$24.00 per hour, DOE and bonuses
Why join THIS team?
Medical, Prescription, Dental, Vision
Disability & Term Life Insurance
Matching 401k benefits
On-going training & development, & growth opportunities
Paid Holidays
Paid Time Off (PTO) +
Hourly Pay plus bonuses!
Responsibilities
What you will do: Call customers from prior day for quality check
Call maintenance customers and schedule visits
Call on customer list to offer promotions
Follow up on reviews positive and negative
General inbound customer service
What you bring: Previous customer service experience
Strong attention to details
Conscientious, team player
Honesty integrity, quality craftsmanship and a good attitude
Clear background check and drug screen
Bi-lingual a plus
Qualifications
Who WE Are:
For 100 years, Sunset Heating & Cooling has been a trusted name in the Portland, OR HVAC industry. Our team of highly trained technicians is friendly, professional, and always willing to go above and beyond the call of duty to meet your needs. We're not only known for our quality workmanship and exceptional customer service, but we also have a reputation for giving back to our community by supporting organizations that promote causes we are passionate about: children in foster care and putting an end to human trafficking.