Senior Technology Manager (OMS)

seattle, wa

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we serve. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive, and growth-focused environment for our people.

About this team

This role supports the International Digital E-commerce team in the lululemon technology organization. This team is responsible for engineering and deploying technology to support e-commerce and full logistics support for order management. Senior Technology Manager is accountable for scaling, securing, and delivering on the International team’s product roadmap. Build engineering practices and create processes to drive consistency, efficiency, and quality solutions across international e-commerce sites. Partner and co-create engineering standards with the Enterprise Engineering team, Enterprise Cloud Platform teams, and Global Architecture teams to adopt/implement and introduce new practices specific to the International Commerce tech stack. Partner with business, product management, and delivery leaders to influence thought leadership to drive growth into International markets.

A day in the life:

Drive the vision and engineering for platforms and enterprise services for e-commerce platforms, integration systems, order management, and fulfillment.

Manage the engineering team providing technical expertise in the design, build, and launch of new systems supporting multiple stakeholders.

Build and support next-generation architecture using cloud and microservices framework, helping in scalability, and rolling out new features with shorter time to market

Focus on automation and DevOps practices which helps streamline quality rollout

Build, lead, and scale an exceptionally talented team of business analysts, project managers, engineers, and architects.

Partners with enterprise architecture, PMO, and business teams to implement the optimal technology solutions.

Manage large complex projects and teams; effectively negotiate/influence others; communicate technical/complex information both verbally and in writing.

Provides direction, leadership, and coordination for vendor partners. Also coordinates efforts with network infrastructure, legal, and Security teams.

Define the processes needed to achieve and sustain operational excellence, including project delivery and systems reliability.

Have a forward-thinking, empathy-driven mindset with people and development at the forefront.

Provide operational support to supported technology and systems

Qualifications :

Bachelor’s degree and/or applicable experience in the information technology field

10+ years of experience in information technology

Experience directly leading, and developing people and teams is required

Hands-on experience with cloud ecosystems(Saas based and AWS) is required

Experience building microservices

7+ years of experience designing, engineering, and implementing large-scale, highly available systems with loosely coupled design patterns with specific experience in all of the following:

eCommerce platform development

Consumer product experience with retail

PCI and eCommerce security practices

7+ years of experience in Order Management, Omni Channel Fulfillment, and Supply Chain domains

7+ years of experience in software development

Experience with OMS, platforms like IBM Sterling

Background in Agile Methodologies

Strong communication and interpersonal skills with a high degree of professionalism in working collaboratively at all levels inside and outside of the organization.

Experience working in multi-regional technology team models consisting of offshore, nearshore, and onshore

must-haves

Acknowledge the presence of choice in every moment and take personal responsibility for your life.

Possess an entrepreneurial spirit and continuously innovate to achieve great results.

Communicate with honesty and kindness and create the space for others to do the same.

Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

Foster connection by putting people first and building trusting relationships.

Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes

Immigration support is potentially available for this role.

Compensation and Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $166,200-$218,200 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support for career development, well-being, and personal growth:

Extended health and dental benefits, and mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Extensive catalog of development course offerings

People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hyrbid under our SSC Workplace Policy:

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.