Receptionist
San Antonio, TX, United States
POSITION : Receptionist
Facility: Legent Orthopedic and Spine Surgical Hospital
LOCATION: San Antonio, TX
FULL TIME
Shift Hours: 7:00 am - 3:30 pm
This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the size of the facility the job duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at-will.
POSITION SUMMARY:
Receive visitors at the front desk by greeting, welcoming, directing and announcing them properly.
POSITION’S ESSENTIAL RESPONSIBILITIES:
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients, and customers
Performs miscellaneous job-related duties as assigned.
OTHER RESPONSIBILITIES:
Answer telephone, screen and direct calls
Provide information to callers
Greet persons entering organization
Direct persons to correct destination
Monitor visitor access and maintain security awareness
Provide general administrative and clerical support
Prepare correspondence and documents
Control inventory relevant to reception area
Punctual and dependent for assigned/confirmed shifts
POSITION REQUIREMENTS:
Has the ability to remain calm, even under the most stressful of situations
Ability to handle confidential information in a discreet, professional manner
Must be detail-orientated; accuracy is imperative
Ability to meet deadlines; customer focused
Excellent oral and written communication skills
Excellent organizational and analytical skills
Ability to process and follow-up on rush items
Ability to be an effective team member and display initiative
Proficient with MS Word and Excel
Ability to multi-task in a fast-paced environment.
EDUCATION AND EXPERIENCE:
Prefer experience working in health care
Prefer 1-2 years’ experience with receptionist/administrative duties
Proficiency with a computerized system