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Desktop Support Technician - Colorado Springs, CO

Colorado Springs, CO, United States

Job Summary

We are looking for a Desktop Support Technician for a 3 month contract-to-hire opportunity in Colorado Springs, CO to provide high-level desktop and IT support.

Qualifications

This role requires a minimum of 2+ years of IT support and field hardware break-fix experience.

A+ Certification or willing to obtain A+ certification within 90 days.

OEM Certifications (Dell/Lenovo Etc.)

Apple/Mac Experience

Imaging from Network and USB

Laptop/Desktop/Printer hardware and software support experience

ServiceNOW experience

Responsibilities Paid Training.

Provide exceptional, daily, On-Site Customer Service interaction with high profile client executives.

Provide excellent time management and reporting skills

Be familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)

Manage triage, troubleshooting and resolution to client scope on IT equipment

Occasionally works at heights of 20' to 25', lift equipment training provided

Document efforts, issues and resolutions, close cases/tickets daily

Insight to PC, Printers, Thin Clients, AP's, Servers, Network switch equipment, MFDs, Tablets

Apply

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Desktop Support Technician - Colorado Springs, CO jobs in Colorado Springs, CO, United States

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