Care Coordinator Float - Hybrid Position

Rochester, NY, United States

Care Coordinator Float - Hybrid Position

Rochester, NY, USA

Req #102

Friday, April 26, 2024

Why Work for Person Centered Services?

When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals:

20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year!

Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision)

401(k) - the Company matches 50% of the first 6% up to a maximum of 3%

Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses!

Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise/ personal wellness!

Professional development opportunities including mentorship program options and ongoing coaching

Care Coordinator Float

Position Summary

The Care Coordinator Float has an overall responsibility and accountability for coordinating all aspects of the individual’s care, including but not limited to health and behavioral healthcare, community supports, and other services required to meet the needs of the individual. The Care Coordinator Float will have a rotating caseload to provide services to individuals/families in the absence of their permanent care coordinator. For individuals who are enrolled in the health home, the care coordinator will take a holistic approach to care by utilizing the core standards of service. These include:

Comprehensive Care Management

Care Coordination and Health Promotion

Comprehensive Transitional Care

Individual and Family Support

Referral to Community and Social Support Services

Use of Health Information Technology (HIT) to Link Services

Position Responsibilities

Completes the It’s All About Me assessment using person centered planning techniques, as well as gathers and incorporates all other relevant assessments.

Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team.

Supports the individual in the planning process to ensure that the individual directs the process to the maximum extent possible and can make informed decisions and choices.

Reviews the Life Plan with the individual’s entire interdisciplinary team semi- annually, and every time there is a life changing event. At least one review must occur during a face to face meeting, no less than annually.

Accountable for coordinating all aspects of an individual’s care.

Effectively manage a tiered caseload, while tailoring services to individual needs.

Completes enrollment and eligibility documentation.

Completes and secures consents and authorizations to share information.

Develops and maintains appropriate records.

Completes and reviews paperwork necessary for case files and reports.

Completes documentation and billing in a timely manner.

Meets with individuals in their homes, physician/provider offices, and other public places in order to conduct assessments and provide services.

Accompanies individuals to appointments in accordance with Person Centered Services policy if applicable.

Collaborates with providers and service support team members.

Completes incident reports and follow-up to ensure compliance with regulations.

Monitors individual satisfaction with supports and services.

Ensures case files are in compliance with regulation and policy.

Provide quality driven, cost effective, culturally appropriate services.

The Care Coordinator Float has a rotating caseload to provide services to individuals during times of staffing shortage.

May travel between a variety of locations or pods.

Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company’s commitment to diversity, equity, and inclusio n.

Other related duties, as may be assigned by the Care Coordinator Supervisor or Director of Care Coordination.

Knowledge, Skills, and Abilities

Knowledge of developmental disabilities, chronic disease and social determinants of health.

Strong knowledge of OPWDD funded services and supports.

Experience with motivational interviewing.

Experience writing SMART goals.

Knowledgeable of person-centered planning regulations.

Ability to build relationships and effectively communicate.

Encourages community integration.

Demonstrates cultural competence.

Demonstrates ethical and professional responsibilities and boundaries.

Demonstrates capacity to use Health Information Technology to link services and facilitate communication.

Knowledge of confidentiality regulations.

Organizational and time management skills.

Proactively approaches professional responsibilities.

Completes work in a timely manner.

Flexible with adapting to change.

Position Requirements

Bachelor’s degree with 2 years relevant experience, required, OR

A Licensed Registered Nurse with 2 years relevant experience required, OR

A Master’s degree with 1-year relevant experience, required .

Current Medicaid Service Coordinators can be grandfathered to facilitate continuity of care, with additional training within six months.

View Full Job Description (https://personcenteredservices.com/wp-content/uploads/2023/08/Care-Coordinator-FLoater.pdf)

Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Other details

Pay Type Hourly

Hiring Rate $22.75

Travel Required Yes

Required Education Bachelor’s Degree

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Rochester, NY, USA