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Twin Tier Hospitality
Columbus, OH, United States
Job Details Job Location Double Tree by Hilton Worthington - Columbus, OH Position Type Full Time Job Shift Third/Night Job Category Hospitality - Hotel Description POSITION SUMMARY Audit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely infor
Job Source: Twin Tier HospitalityWorkline Solutions
Columbus, OH, United States
Location Workline HQ About the Organization Workline Solutions is part of the Addison Wallace group. A group of small companies dedicated to providing other businesses with services to be successful. We provide administrative, staffing, logistics and property management. We pride ourselves in our culture and customer service. We hope that you will
Job Source: Workline SolutionsSchulte Companies
Columbus, OH, United States
Job Description Graduate Hotels®, is seeking a Night Auditor to join Part Time Graduate Columbus and its brilliant team of hospitality enthusiasts. Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels
Job Source: Schulte CompaniesHawkeye Hospitality
Grove City, OH, United States
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned
Job Source: Hawkeye HospitalitySchulte Boutique + Lifestyle
Columbus, OH, United States
Job Description Graduate Hotels®, is seeking a Night Auditor to join Part Time Graduate Columbus and its brilliant team of hospitality enthusiasts. Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels
Job Source: Schulte Boutique + LifestyleJoella's Hot Chicken
Columbus, OH, United States
Job Description Graduate Hotels®, is seeking a Night Auditor to join Part Time Graduate Columbus and its brilliant team of hospitality enthusiasts. Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels
Job Source: Joella's Hot ChickenEmbassy Suites Columbus, OH
Columbus, OH, United States
Weekends a MUST Also, must be able to put your phone down to work. And one more thing, I keep interviewing people who say they are doing multiple tasks at other properties, like maintenance or breakfast or housekeeping during their front desk shift. We don't ask our Front Desk staff to do that. This is for a Front Desk position only. Kana Hotel Gro
Job Source: Embassy Suites Columbus, OHSonesta International Hotels
Westerville, OH, United States
Job Description Summary The Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall
Job Source: Sonesta International HotelsColumbus, OH, United States
Thank you for your interest in our Hotel Front Desk associate position. Signing Bonus offered up to $250.00. Please inquire during interview.
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
EDUCATION AND EXPERIENCE:
Bachelor’s Degree in Business Management, Hospitality, or related field or equivalent years of work experience preferred
Experience: 2 Years of Marriott Hotel Experience preferred
Previous experience as a hotel front desk associate is required.
DRUG/BACKGROUND CHECKS: All offers of employment may be conditioned on receipt of a background check report and/or drug screen.
Hotel Front Desk Night Audit jobs in Columbus, OH, United States
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