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Black Kite Group
Boston, MA, United States
**Information Technology Support Specialist** Boston, MA **Job Description:** Support Specialists primary role is providing technical software, hardware, telephone, printer, and audio-video conferencing problem resolution to firm employees or guests of the firm by performing problem diagnosis and providing timely solutions to the end-users, cl
Job Source: Black Kite GroupNEEDS Center
Andover, MA, United States
The Information Technology Support Staff (ITSS) is responsible for assisting NEEDS Center users with technical issues or questions relating to computer hardware, mobile devices and software. Your duties will include handling support tickets, taking phone calls or communicating with users through messaging platforms, helping users diagnose technical
Job Source: NEEDS CenterUTEC, Inc
Lowell
Job Description Job Description Job Title: Information Technology Support Specialist Reports to: Director of Information Technology Type: Full Time Category: Information Technology Background on UTEC, INC.: UTEC’s promise is to ignite and nurture the ambition of our most disengaged youth to trade violence and poverty for social and economic succe
Job Source: UTEC, IncUTEC
Lowell, MA, United States
Job Title: Information Technology Support Specialist Reports to: Director of Information Technology Type: Full Time Category: Information Technology Background on UTEC, INC.: UTEC’s promise is to ignite and nurture the ambition of our most disengaged youth to trade violence and poverty for social and economic success. UTEC’s outcomes-focused model
Job Source: UTECRobert Half
beverly, ma
***For immediate consideration, please email your resume to [email protected] or message Ali Ferber (Scott) on linkedin with your updated resume! I don't want you to get lost in the sea of applicants!** Functional Role: IT Support Specialist Industry : Law Firm Salary Range: $80,000-90,000 Location : 3 days hybrid on-site in West Los Ange
Job Source: Robert HalfMaitsys
waltham, ma
Role Description This is a full-time on-site role for an Information Technology Support Specialist at one of our clients in Bedford, MA. The IT Support Specialist will provide technical support, troubleshooting issues with desktop computers, and help desk support. Qualifications Technical Support, Troubleshooting, and Help Desk Support skills Exp
Job Source: MaitsysCohere Health
Boston, MA, United States
**Computer Support Specialist** at Cohere Health Boston **Company Overview:** Cohere Health is illuminating healthcare for patients, their doctors, and all those who are important in a patients healthcare experience, both in and out of the doctors office. Founded in August, 2019, we are obsessed with eliminating wasteful friction patients an
Job Source: Cohere HealthBuyk corp
Boston, MA, United States
**Technology Support Specialist** at Buyk Boston, MA **Who we are** Buyk is a new real-time retail service that delivers groceries within 15 minutes. Via the Buyk app, customers simply select the items they'd like from our assortment, click "Order" and we do the rest, with your order arriving on your doorstep in 15 minutes or less. We know t
Job Source: Buyk corpWoburn, MA, United States
** GEI Consultants Inc**
** IT Support Specialist**
Woburn, MA 01801
* At least 1 year of experience related to supporting end-users in Windows 10, understanding basic windows troubleshooting
* Knowledge of PowerShell scripting, Kaseya, Azure, and O365 portal would be highly desired
* Provides timely and effective technical support and education to GEI staff to enhance productivity in a fast-paced environment. Provides consultation on best practices for productivity and technology implementation Prioritizes incoming requests based on business need by utilizing JitBit ticketing system, phone, and MS Teams
* Assists senior team members with complex issues to gain experience and exposure to more advanced problems
* Contributes reviews and maintains knowledge base content on an ongoing basis
* Provision user accounts and configures and deploy Windows workstations, laptops, printers, fax machines, and peripherals within company standards and guidelines
* Configure and troubleshoot Sophos anti-virus software, assist or train staff with Microsoft applications such as Excel, Word, PowerPoint, and Outlook in an Office 365 environment
* Software installation and troubleshooting support of various engineering specific applications
* Setup and deliver computers to new hires and staff
* Work independently or with other staff to troubleshoot technical and network issues over the phone, or via remote access; recommend and perform system upgrades
* Willingness to work after hours and weekends when required, as well as ability to travel within the US. Willingness to be on call and to provide after hours support on a rotating basis
* Work with vendor support contacts to resolve hardware and software technical issues, work with procurement staff to purchase hardware and software
* Setup and configuration of cell and smart-phone devices
* Perform other duties as needed
* Associates degree or equivalent experience required. Bachelors degree in Information Technology or similar field with relevant experience in a helpdesk support role preferred
* Strong analytical and problem-solving skills, excellent communication skills
* Ability to remain calm in stressful situations and adapt quickly to change
* An aptitude for grasping the value of new information
* Ability to take ownership of complex issues/assignments and follow through to completion
* Ability to present in a competent, efficient manner in dealing with the various levels of company personnel
* Strong organizational skills with excellent attention to detail and accuracy
* Work availability in the US without requiring sponsorship
* This position is based in a general office environment with responsibilities that require extensive computer work using the keyboard and monitor requiring listening as well as speaking and sitting for extended periods of time
* Market-Competitive Compensation
* Comprehensive Benefits Program, including Medical, Dental, Vision and More
* Continuing Education Assistance and Tuition Reimbursement
* Professional Development and Opportunities for Advancement
* Paid Holidays and Paid Time Off
* Rewards and Recognition
* GEI-Funded Profit Sharing and 401(k)
* And More
**Physical Activity Requirements**
**Occasional**
**(0-35% of day)**
**Frequent**
**(33-66% of day)**
**Continuous**
**(67-100% of day)**
**Not Applicable**
Pinching/fine motor skills
X
Color Vision (ability to identify and distinguish colors)
X
**Sensory Requirements**
**Minimal**
**Moderate**
**Accurate**
**Not Applicable**
**Environmental Requirements**
**Occupational Exposure Risk Potential**
**Reasonably Anticipated**
**Not Anticipated**
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IT Support Specialist jobs in Woburn, MA, United States
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