Global Partnership Specialist
Memphis, TN, United States
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OUR BUSINESS
Our business is creating exceptional event experiences - globally. With one exception - we don't support Antarctica, at least not yet. We are a 100% virtual company.
OUR CULTURE
We share a common set of values. Our leaders actively invite us to voice unique ideas and diverse perspectives. If that sounds appealing, we think you would feel inspired on our team to achieve and be rewarded for extraordinary results.
OUR MISSION
Plan and execute events that exceed customer expectations pursuant to Miller Tanner Associates (MTA) standards.
THE OPPORTUNITY
The Global Partnership Specialist (GXS-P) – Partnerships supports the Sr. Global Experience Manager (SGXM) with department administrative tasks, venue sourcing, contracting, work orders and other day to day vendor related activities, as requested.
Duties & Responsibilities
Assisting with all aspects of project start up and tracking – i.e. adding new vendor partners and contacts to EPIC/CRM, vendor assignments, venue sourcing, budgeting, contracting, administrative management, etc.
Develop and maintain client and vendor partnerships by delivering the highest level of customer service
Coordinating between departments and operating units in resolving day-to-day administrative and operational problems
Work directly with vendor partners on client needs. Upon direction from client, request contracts with approved vendors making sure all necessary needs and project scope are included in contracts
Request that hospitality guidelines are completed by Chief Compliance Officer when country information is provided to MTA by client and ensure only compliant vendor partners are used based on client and country specific guidelines
Provide holiday (bank and religious) and congress information for client review when needed
Organize attendee and client polling when needed – event availability, desire for meeting type, etc.
Build partnerships between MTA and all vendors at the global and individual level attending face-to-face meetings with partners as needed throughout the year
Negotiate and track cost savings for each contracted opportunity and vendor type required
Responsible for following all MTA policies and procedures related to security controls for the protection of personal or sensitive data and all confidential information; personal and sensitive data is defined as such by GDPR; confidential information is defined as all data, documents, or materials, in any form or medium, provided to the company that could reasonably be expected to be proprietary to a client or sponsor; confidential information includes, but is not limited to, any information concerning or relating to the property, products, technology, business and affairs of that client or sponsor
Attend industry meetings to build relationships and increase company exposure within vendor partner networks
Complete mandatory training assignments on time and as directed
Attend internal workshops as scheduled and travel as required (approximately 10%)
Provide recommendations for improvements of MTA security controls
Other duties as assigned
Education, Knowledge & Experience
Bachelor’s Degree or Equivalent Work Experience
Microsoft Office Suite/ PC Proficiency
Knowledge of World Geography and Culture
3+ Years ofExperience with Contract Negotiations, Budgets, Change Orders, etc. ( Preferred )
Prefer
3+ Years of Vendor Experience (Hotel, Venues, DMC, etc.)-( Preferred )
CVENT Experience
( Preferred )
Skills & Qualifications
Effectively, Professionally and Respectfully Communicate with All During Course of Job Duties
Exceptional Written and Oral Communication Skills
Process Driven and Self-Motivated
Dedicated and Focused
Excellent Organization Skills
Maintains Collaborative and Positive Working Relationships with All Colleagues
Time Management and Ability to Prioritize Tasks
Strongly Self-Disciplined
Thrives in a Virtual Team Environment
Laser Sharp Attention to Detail
Ability to Work Across Multiple Time Zones and Relate to Diverse Cultures
***MUST BE ABLE TO WORKPACIFIC TIME ZONE HOURS***
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