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Service Coordinator

Westville, NJ, United States

Description

About Us:

S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years.

We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power.

With 12 locations and over 950 employees, including 600 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type.

Job Title: Service Coordinator

Coordinates, monitors and improves field service activities for the Philadelphia Branch. Provides supports and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair. Ensures field services are effective and customer requirements are met. Familiar with standard concepts, practices, and procedures within the fire protection industry. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead or direct the work of others. A certain degree of creativity and latitude is required.

Essential Duties / Responsibilities:

Include the following. Other duties may be assigned.

Collect and enter payroll from Service Fitters.

Coordinate manpower with Service Department and/or branch offices as needed.

Contact fitters by telephone to make sure they get to the appropriate job as directed by the superintendent.

Assist with maintain safety program within Service Department, including Tool Box Talks.

Run and Review CIP reports for the Service Department.

Prepare expense report for the Service Department.

Perform basic accounting functions such as billing, accounts receivable, accounts payable.

Create and maintain office records, work tickets and accrual work sheets for invoices.

Schedule all inspections for the Service Department; hydro, rough, and final inspections.

Check the fabrication shop for material that may have missed the delivery truck, large back ordered items, etc. and schedule for delivery.

Fulfill daily needs of fitters, including test papers, work tickets, envelopes, markers, etc.

Responsible for customer interface between Project Managers and field operations.

Perform general office duties to include but not limited to: photocopying, faxing, mailing, filing and scheduling appointments.

Schedule hydrostatic, dry trip tests, and fire pump tests.

Obtain paperwork from the field and distribute to appropriate departments for processing, including work tickets, test papers, expense receipts, payroll information, packing lists, and signed off punch lists.

Obtain weekly timesheet information from fitters, complete timesheets, verify timesheet reports with superintendents and turn in to the Payroll Department when the Office Manager is unavailable.

Follow up with all new employees to get the appropriate completed payroll paperwork turned in before they can receive their first paycheck.

Obtain expense report information from field, including receipts and submit expense reports to Accounts Payable for processing.

Answer phone line and respond to each caller.

Track labor reporting for completed jobs.

Issue all subcontracts and subcontract purchase orders for contract jobs and approve all subcontract invoices for payment.

Help Project Manager and Superintendent schedule and coordinate subcontractor work on projects.

Process lay off checks with Corporate.

Qualifications:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Work Experience:

High School Diploma or GED is required.

5+ years previous administrative experience is required

Previous experience in the construction industry is a plus.

Computer Skills:

Significant experience with Microsoft Office (i.e., Word, Excel, PowerPoint) applications.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

Qualifications

Education

Required

High School or better

Preferred

Associates or better

Experience

Required

5 years: Previous administrative experience.

Preferred

Previous experience in the construction industry.

Apply

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Service Coordinator jobs in Westville, NJ, United States

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