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Information Technology - Database Administrator Database Administrator

Boston, MA, United States

Job Description: OATS is a nonprofit that works with older adults to increase technology literacy and change the way we age. We are seeking a skilled Salesforce Developer and/or Administrator with nonprofit experience to come aboard our team to assist us with fixing up our Salesforce org's call center.

Responsibilities:

• Work with OATS Salesforce owner and manager (certified admin) to assist in solving problems related to NPSP, Sales Cloud, and Service Cloud.

• Develop and customize Salesforce solutions using Apex, Visualforce, and Lightning Components, specifically for our call center, donor care system, asset management, and program management database.

• Design, configure, and maintain Salesforce objects, fields, layouts, workflows, validation rules, and process automation.

• Perform data management tasks, including data cleansing, deduplication, and migration, to ensure the accuracy and integrity; we use dataloader.io.

• Assist with creation and management of reports and dashboards.

• Assist with using tray.io for integration management and customization along with other integrations to Mailchimp, Qualtrics, Zoom, Click & Pledge, and websites.

• Finish backlog of work for simple things like adding fields, updating page layouts, duplicate management, formula field updates, Web-To-Lead, and user management.

Requirements:

• Proven experience as a Salesforce Developer and/or Administrator; proficiency with lightning components & features, Sales Cloud and Service Cloud; declarative coding for formula fields; and some Apex experience required.

• Familiarity with Salesforce integration techniques, including REST/SOAP APIs, web services, and middleware platforms.

• Demonstrated ability to gather and translate complex business requirements into Salesforce solutions.

• Experience with data management, including data migration, cleansing, and data quality assurance, to ensure accurate and reliable data.

• Salesforce certifications such as Salesforce Certified Administrator & Developer strongly desired.

Comments for Suppliers: Can be fully remote, must be available 12-5 ET M-F, 40 hours a week. Position could last up to a year to year and a half. 3+ years of experience. Must have Salesforce Certified Administrator certification.

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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