ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Monro Muffler Brake Inc.
Ashland, CA, United States
Monro, Inc. Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amon
Job Source: Monro Muffler Brake Inc.The Escape Game
San Francisco, CA, United States
Position: Guest Experience Specialist Position Description: Our Guest Experience Specialists begin as Game Guides. Through empathy and expertise, our Game Guides create epic experiences based on each guest's individual needs and wants. How Game Guides Serve Our Guests and Our Team: * Enthusiastically greeting every single guest* Leading groups o
Job Source: The Escape GameDowntown Toyota of Oakland
Oakland, CA, United States
At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it
Job Source: Downtown Toyota of OaklandJuut Salon Spa
Palo Alto, CA, United States
POSITION TITLE: Guest Service Specialist SUPERVISOR: Assistant Manager THIS POSITION IS LOCATED IN: PALO ALTO, CALIFORNIA At Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and
Job Source: Juut Salon SpaAmbius
Hayward, CA, United States
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading bra
Job Source: AmbiusThe Comforted Kitty
San Mateo
Job Description Job Description Cat Care Specialist The Comforted Kitty is currently looking for self-employed Cat Care Specialists immediately for our service area of the San Mateo County/Peninsula area . (You decide your service area and most clients will be within 10 mile radius of your home). Are you a customer service rockstar? Are you
Job Source: The Comforted KittyThe Comforted Kitty
Oakland
Job Description Job Description Cat Care Specialist The Comforted Kitty is currently looking for self-employed Cat Care Specialists immediately for our service area of the East Bay/Alameda County area . (You decide your service area and most clients will be within 10 mile radius of your home). Are you a customer service rockstar? Are you lo
Job Source: The Comforted KittyFoundation Partners
San Francisco, CA, United States
4 days ago Requisition ID: 6654 Salary Range: Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this
Job Source: Foundation PartnersAshland, CA, United States
Monro, Inc.
Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry—Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we’re currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro – Your Career is Here!
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! – Your career is here.
Job Description Position Summary:
You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.
Duties & Responsibilities:
Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.
Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering.
This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Able to understand and effectively communicate all products and services Monro offers to customers.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Maintain an organized and neat customer waiting area.
Other duties as assigned.
Qualifications Knowledge, Skills, and Abilities:
High school diploma or equivalent required.
Valid Driver's License.
One (1) year of sales experience needed.
Preferred One (1) year of related experience in the automotive service environment.
Strong verbal communication skills, able to accurately write sales work orders and effectively explain services to customers.
Strong problem-solving skills.
Physical Demands:
Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Climb up and down ladders to retrieve and stock merchandise.
Communicate effectively in person, by telephone, or by using telecommunications equipment.
Enter and locate information on computer.
Safely operates a motor vehicle.
Additional Information Your next Destination!
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammatesreceive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard torace, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr
Guest Care Specialist jobs in Ashland, CA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.