Document Imaging Associate

San Antonio, TX, United States

OPENTEXT

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Opportunity:

The incumbent will perform responsibilities associated with the functions of document preparation, scanning, and visual comparison following operations and processes for customer applications in a production environment. The incumbent will perform the typical responsibilities associated with the functions of document capture operations efficiently. Errors have the potential to cause delay, expense and/or disruption.

Due to the confidential nature of our business, cell phones and electronic devices, are not allowed on the production floor during work hours. This policy is strictly enforced. This is a office-based position with a shift timing of 5 am to 1 pm.

What you will be doing:

Document Preparation will consist of:

• Prepare documents according to customer specifications

• Remove paper clips and staples

• Burst multi-part forms into individual pages

• Tape small documents

• Repair pages as necessary

• Make copies required

• Arrange and straighten papers for proper feeding through scanner

• Maintain document order

• Must maintain established quota set for each project

Document Scanning will consist of:

• Will scan pre-prepped boxes of documents according to customer specifications on a high-speed scanner

• Keep correct records of batches scanned

• Scan pages into batches for a pre-determined image count

• Responsible for correct document breaks

• Responsible for image quality and correcting poor images

• Maintain document order

• Responsible for basic scanner maintenance

• Communicate any issues with the scanner or software to supervisor

• Moderate computer skills required to operate scanning programs

• Must maintain established images per hour quota set for each project

Document Quality Assurance & Indexing will consist of:

• Verify image quality and readability after scanning

• Keep correct records of batches verified

• If quality issue is detected, rescan corrected image

• Responsible for removing document break patch papers

• Responsible for image quality

• Maintain document order

• Knowledge-based data entry including a decision-making process to determine, through investigation, that each individual field is populated with correct information retrieved from various sources

• Must maintain established images per hour quota set for each project

• Able to type 40 wpm

• Moderate computer skills required to operate document imaging programs

• Other duties as assigned by incumbent's supervisor

You are great at:

High School Diploma or equivalent required.

Basic reading, writing, and math skills are necessary to follow written orders/instructions and to maintain records.

Basic computer skills required

Excellent hand-eye coordination and manual dexterity

High attention to detail

Ability to work with little supervision and maintain a high level of performance

Working quickly without compromising quality

Prioritization and time management skills

Must be able to lift 35 pounds - continuous requirement through shift

Must be able to work in a structured, fast-paced, production-mailroom environment

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT - THE INFORMATION COMPANY

We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose.

CREATE THE FUTURE

We create economic growth that is inclusive and sustainable.

BE DESERVING OF TRUST

The world's most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology.

WE, NOT I

We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems.

RAISE THE BAR

We set high standards and exceptions, to learn, to be better.

OWN THE OUTCOME

We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.

"We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets." - Mark Barrenechea, CEO & CTO