Information Technology Specialist
Dallas
Job Description Job Description We are seeking a skilled and experienced IT Specialist to join our team and play a crucial role in managing our IT infrastructure, ensuring security, and providing user support.
Location:
Dallas, Tx.
Responsibilities:
Design, implement, and manage the organization's IT infrastructure to ensure efficiency, reliability, and scalability.
Administer servers, networks, and systems, ensuring optimal performance and adherence to industry best practices.
Implement and maintain security measures to safeguard the organization's systems, networks, and data.
Conduct regular security assessments and audits, addressing vulnerabilities and ensuring compliance with industry standards.
Provide technical support to end-users, addressing hardware and software issues promptly.
Troubleshoot and resolve IT-related problems, providing clear and concise instructions to users.
Manage software installations, updates, and patches to ensure a secure and up-to-date computing environment.
Coordinate with vendors for hardware maintenance and repairs, ensuring minimal downtime.
Develop and implement backup and disaster recovery plans to protect critical data and ensure business continuity.
Conduct regular tests of backup and recovery systems to validate their effectiveness.
Maintain accurate and up-to-date documentation for IT systems, configurations, and procedures.
Develop and update user guides and training materials as needed.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as an IT Specialist or similar role.
In-depth knowledge of IT systems, networks, and infrastructure.
Strong understanding of cybersecurity principles and best practices.
Excellent troubleshooting and problem-solving skills.
Familiarity with backup and disaster recovery procedures.
Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Fundamentals are a plus.
Strong communication and interpersonal skills.