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Atkore International
Philadelphia, PA, United States
Description Customer Service Account Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a
Job Source: Atkore InternationalAtkore
Philadelphia, PA, United States
Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and in
Job Source: AtkoreMulti-Color Corporation
Lafayette Hill, PA, United States
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our te
Job Source: Multi-Color CorporationAtkore International
Philadelphia, PA, United States
Description Customer Service Account Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore
Job Source: Atkore InternationalAtkore International Group
Philadelphia, PA, United States
Reference #: bb8f8719-a99f-4dd7-a83d-dfcd37f24e7e Description Customer Service Account Manager Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufa
Job Source: Atkore International GroupMulti-Color Corporation MCC
Lafayette Hill, PA, United States
Description Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Work
Job Source: Multi-Color Corporation MCCResulticks Inc.
Philadelphia, PA, United States
Title: Account Service Manager Job Function : Account Manager / Campaign Manager Role Type: Full-time Location: Major Metro Area, Canada or USA Reporting to: Head of Customer Success Stakeholders: Customer Success / Sales / Product About Resulticks Resulticks is a global leader in real-time audience engagement solutions th
Job Source: Resulticks Inc.Resulticks
Philadelphia, PA, United States
Title: Account Service Manager Job Function : Account Manager / Campaign Manager Role Type: Full-time Location: Major Metro Area, Canada or USA Reporting to: Head of Customer Success Stakeholders: Customer Success / Sales / Product About Resulticks Resulticks is a global leader in real-time audience engagement solutions that deliver top
Job Source: ResulticksLafayette Hill, PA, United States
Description
Build your Career with an Industry Leader
As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments. This requires obtaining and utilizing an in-depth knowledge of our customers and the products that we produce for them. This will be achieved by demonstrating analytical thinking, comprehending the use of Fort Dearborn's business systems and exceptional communication skills.
Why work at MCC:
* Compensation: Up to $70k annually
* Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
* Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus 2 floating Holidays
Responsibilities:
* Provide World-Class Customer Service
* Takes personal responsibility for their customers by providing accurate and timely information regarding purchase orders received.
* Manages the process of customer purchase orders from order entry through shipment by consistent and accurate communication with internal and external customers.
* Investigates the customer's issues and seeks information about the underlying needs of the customer beyond those initially expressed.
* Effectively communicates and takes swift action to consistently exceed customer expectations to insure accessibility to information and assistance in resolution of issues.
* Committed to expanding their knowledge of Fort Dearborn Company's products, services, and solutions.
* Work collaboratively within the plant
* Works co-operatively within diverse departments, groups and across the plant to achieve the plant goals. Demonstrates the ability to be a "good team player" by assisting other people within the plant when needed.
* Exhibits understanding and appreciation of opposing perspectives on issues and adapts an approach as the situation changes.
* Demonstrate World Class Customer Service by satisfactorily performing the following Key Performance Indicators.
* Accuracy of orders and releases entered
* Volume of orders and releases entered
* Timeliness of orders and releases entered
Qualifications:
* A four-year college degree: or two to four years related experience and/or training; or equivalent combination of education and experience
* Knowledge of Business Operating Systems; Internet software, Microsoft Word and Excel.
Diversity & Inclusion:
MCC fosters an inclusive culture that respects and embraces our teammates' diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples' gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.
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Email Alert for Customer Service Account Manager jobs in Lafayette Hill, PA, United States
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