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Compunnel
Los Gatos, CA, United States
Job Summary: Duties: Greet patients and visitors in a friendly and professional manner Register patients by collecting necessary personal and insurance information Schedule appointments and maintain appointment calendars Answer phone calls and respond to inquiries from patients, healthcare providers, and insurance companies Verify insurance c
Job Source: CompunnelSilicon Valley Medical Development
Mountain View, CA, United States
Silicon Valley Medical Development is currently seeking a talented Patient Care Representative to join our growing team! Pay : $26.00 - $29.00/hour Location: Mountain View-Infrequent travel within 15 miles Shift: Days, M-F Silicon Valley Medical Development is recruiting full-time Patient Care Representatives for our El Camino Health Primary
Job Source: Silicon Valley Medical DevelopmentNorCal Imaging Centers
Sunnyvale, CA, United States
Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you
Job Source: NorCal Imaging CentersPhysical Rehabilitation Network
Milpitas, CA, United States
As a Patient Service Representative at California Rehabilitation & Sports Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism an
Job Source: Physical Rehabilitation NetworkStanford Health Care
Palo Alto, CA, United States
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Rotating - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Patient Access Services job is responsible for completing pat
Job Source: Stanford Health CarePhysical Rehabilitation Network
Palo Alto, CA, United States
As a Patient Service Representative, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage pat
Job Source: Physical Rehabilitation NetworkZOLL LifeVest
Mountain View, CA, United States
Position Title: Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (S
Job Source: ZOLL LifeVestRadNet
San Jose, CA, United States
Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join
Job Source: RadNetSan Jose, CA, United States
Silicon Valley Medical Development is currently seeking a talented Patient Care Representative to join our growing healthcare team!
Pay: $25.27/hr - $27.07/hr
Location: San Jose, CA (Willow Glen)
Floating position to cover vacations and call outs throughout clinic.
Silicon Valley Medical Development is recruiting full-time Patient Care Representatives for our El Camino Health Primary Care and Multi-Specialty Care outpatient practices located in Santa Clara County.
The Patient Care Representative (PCR) is the primary point of contact for the practice's patients. He/she contributes to the overall patient experience and satisfaction. Responsibilities include: answer telephone calls and relay messages, schedule appointments, verify patients' demographics and insurance information. Additionally, the PCR will review patients' medical records to assist with patient inquiries, requests for medication refills and coordinate Release of Record requests.
Patient Registration
Registers patients and updates existing patient accounts in a courteous and professional manner
Determines if patient has a co-payment or deposit; accepts and records receipt of payment; provides applicable waiver and obtains appropriate signatures; and, when appropriate, scans copy of patient's photo ID, insurance card and/or waiver
Handles any system red flags as they are encountered
Assist patients with registering for MyCare health record system
Call Management
The following activities are performed when assigned to Call Management Handles incoming calls, makes appointments, sends task to providers and support staff as needed
Assures all urgent calls are handled in a timely manner
Communication and Front-Office Procedures
The following activities are expected to be performed in a timely , courteous and professional manner in accordance with service level standards: Greet patients and others entering the department
Schedules new or follow-up appointments
Responds to requests from patients, family members, physicians and staff
Electronic Medical Record (EMR) Documentation Manages EMR in-basket(s), work queues and schedule templates as assigned
Cashiering Reconciles cash sheet and cash drawer, completes daily and monthly deposit summaries
All other duties as assigned including department-specific functions and responsibilities Contributes to the overall patient experience and satisfaction
Participates in performance improvement activities
Performs other duties as assigned
Adheres to HR, safety, HIPAA and compliance policies, and attendance requirements
Performs work in accordance with established schedules, policies and procedures
Requirements High School Diploma or GED
Minimum 2 years of experience as a Patient Care Representative or in a customer service/guest relations role preferred
Experience working with an EMR
Ability to accurately type a minimum of 40 WPM
Strong verbal and written communications, and active listening skills
Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
Excellent interpersonal and telephone communications skills
Legible handwriting
Basic math skills necessary to collect payments and balance cash drawer
Excellent attention to detail
Basic computer skills to include keyboarding, mouse movement and data entry skills to enter information accurately into the EPIC EMR
Ability to maintain composure during challenging interpersonal interactions
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted to maintain standard workflow
Ability to work effectively as a team member who is flexible, cooperative and willing to assist others
Associates degree preferred
EPIC EMR experience preferred
Bilingual skills preferred
Patient Care Representative jobs in San Jose, CA, United States
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