Special Projects Manager

Baltimore, MD, United States

The Special Projects Manager works collaboratively with internal and external stakeholders to develop and facilitate effective and efficient cross-departmental systems and processes. The work requires forecasting, setting objectives and planning to align outcomes organizationally. The incumbent is responsible for managing, coordinating, and supporting three areas of work:

Workforce development: responsible for developing workforce development and training activities for the Baltimore City provider network and field placement/internships at BHSB for master's level students in human services-related majors.

Disaster preparedness: maintain the Baltimore City Behavioral Health Disaster Preparedness Plan and facilitates meetings and other activities to educate and prepare staff to respond to behavioral health disasters.

Procurement: Support BHSB's competitive and sole source procurements, as well as letters of support requested by partnering organizations.

This position collaborates with other staff to write reports and other documents. Strong writing, critical thinking, and strategic thinking skills are essential.

Essential Functions

The Special Projects Manager works effectively and collaboratively with other BHSB staff and external partners to perform the below functions.

1. Workforce Development - master's level field placements and other internships at BHSB

Under the leadership of the Director of Operations, collaborate with Human Resources and other BHSB staff who have a role in supporting field placements and other internships to ensure that each experience offers a rich opportunity for bi-directional learning.

Develop relationships with colleges and universities that seek field placements or other internships and stay current with the schools' requirements and expectations.

Coordinate with schools and other BHSB staff to ensure that each field placement or internship meets all academic requirements.

Coordinate all aspects of each student's experience with BHSB, including creating and managing a timeline of activities for the entire experience.

If applicable, co-supervise the students.

2. Workforce Development - provider network Lead planning for workforce development and training for the Baltimore City provider network

Lead and coordinate the trainer application process

Collaborate with other BHSB staff to identify opportunities to enhance quality of service delivery, reduce risk, or otherwise support workforce development across the provider network

Collaborate with other BHSB staff to ensure technology supports streamlined training activities

Collaborate with other staff to integrate ongoing learning into training procedures and forms

Assist other staff to develop training content

Ensure BHSB remains in compliance with all regulations associated with offering continuing education units "mental health" "behavioral health" "social services"

3. Behavioral Health Disaster Preparedness Lead and coordinate with other staff and the Baltimore City Health Department to update the Baltimore City Behavioral Health Disaster Preparedness Plan as needed to integrate ongoing learning

Plan and facilitate meetings and other activities to educate and prepare staff to respond to behavioral health disasters

In the event of a behavioral health disaster, support staff with an assigned responder role in adhering to BHSB's disaster response procedures

4. Letters of support process: Apply critical thinking to draft letters of support in collaboration with relevant staff.

Facilitate continuous quality improvement efforts related to assigned areas of work (i.e., procurements and letters of support processes).

Integrate ongoing learning into processes for staff and external partners to request letters of support for grant proposals and other opportunities.

5. BHSB procurement processes: Serve as the lead to manage the procurement process and any risk for assigned competitive procurements, from identification of need for procurement to selection of vendor. macro "social worker" training manage process processes administrative "human services"

Support the Procurement Manager to develop and maintain procedures to manage BHSB's risk and ensure the overall efficiency and effectiveness of BHSB's procurement processes for internal staff, external partners, and applicants, resulting in fair and unbiased processes with the most qualified applicants being selected.

6. Special projects: Collaborate with staff to write reports and documents to varying audiences and for specific purposes, such as the annual plan, board reports, grant applications, policies and procedures, and other projects. "mental health" "behavioral health" "social services"

7. Other: Work effectively and collaboratively with others, both internally and externally to BHSB.

Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality.

Consistently work to apply a lens of equity, inclusion and anti-racism.

Serve as part of BHSB's disaster response team as needed, in any capacity that is needed.

To perform assigned work functions, this position and those it supervises may have access to protected health information (PHI). It is expected that the employee will operate from a place of integrity and assume an ethical obligation to protect the security and confidentiality of all PHI in accordance with BHSB's policies.

An offer of employment for this position at BHSB is contingent upon the results of a thorough background check which will require prior authorization from the candidate.

Perform other duties as assigned.

Experience and Education Bachelor's degree (Master's degree preferred) in a Human services-related field. This includes social work, public administration, public health, etc. from an accredited university

Experience in public administration or human services.

Licensure preferred but not required.

Proven project management experience

Prior progressive experience in procurement and/or grant processes in the non-profit sector preferred.

Knowledge of Baltimore City's public behavioral health system

Experience working in a team to think, plan and track work strategically.

Excellent critical thinking skills to observe, analyze, infer, problem solve and communicate effectively.

Strong writing skills and experience writing for varying audiences and for varying purposes, including reports, procedures, grant applications, and other documents.

Ability to interface with all levels of management internally and externally.

Ability to communicate effectively in an interdisciplinary, culturally diverse setting with staff and external partners.

Ability to set priorities, think critically and make decisions by applying logic and information under a variety of conditions and circumstances.

Strong communication skills to provide clear directions.

Well organized, detail-oriented, self-motivated problem-solver

Customer orientation skills required.

Ability to work collaboratively.

Ability to successfully complete assigned work within deadlines

Demonstrated ability to take initiative and exercise good judgment.

Ability to interact in a hybrid/virtual environment.

Proficient using Microsoft Office Suite Word, Excel, Outlook and PowerPoint.

Supervisory Requirements : This position has no supervisory requirements. macro "social worker" training manage process processes administrative "human services"

This role may require travel to other locations for meetings and other business-related needs.Ability to travel locally 10% of the time is required. It is important to have access to some form of transportation to travel to off-site meetings, conferences, and site visits.

Total Rewards :

BHSB's compensation strategy is based on our values and culture and is a step in our work toward becoming a justice-oriented, antiracist and inclusive organization. The organization offers its employees a competitive compensation package which includes base pay, comprehensive benefits plan and equitable, hybrid, family friendly work environment and practices.

This means that starting salaries are based on the requirements of each job and are non-negotiable, that the organization is not favoring people who are comfortable asking for a salary/hourly rate increase. The starting hourly/ annualized salary rate for this position is $78,149.

The benefits plan includes comprehensive Medical and HRA, Dental and Vision coverage, as well as a choice of 4 FSA plans and an employee paid Legal benefit. BHSB offers employer paid life insurance, short-term and long-term disability as well as a 403(b) plan with employer contribution, generous PTO and 13 days paid holiday. Medical plan participants receive a $5,000/$10,000 debit card to cover eligible deductible and copay expenses, depending on chosen coverage.

Culture :

BHSB is a nonprofit organization that provides leadership in advancing behavioral health and wellness. We advocate for and help guide innovative approaches to prevention, early intervention, treatment and recovery to help build healthier individuals, stronger families and safer communities. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.

BHSB respects and values diversity and is committed to creating a culture that is inclusive. BHSB is proud to be an Equal Opportunity Employer. BHSB strives to embody Integrity, Equity, Innovation, Collaboration and Quality in all of our work. We work to demonstrate cultural competence and a commitment to the infusion of equity and inclusion principles into all areas of our work.

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