Sr. Salesforce Admin

Columbia, MD, United States

HUMAN was founded in 2012 in a Brooklyn sci-fi bookstore by Tamer Hassan, Michael Tiffany, Dan Kaminsky, and Ash Kalb. Our humble beginnings led to the creation of the Human Defense Platform, the backbone of all our products that safeguards enterprises from sophisticated bots, fraud, and account abuse. Today we verify the humanity of more than 20 trillion interactions per week for some of the largest companies and internet platforms.

Our hacker roots still permeate everything we do. You will be a part of the HUMAN front line in our commitment to protecting companies (and in turn, their customers) from both revenue and reputation risk caused by digital attacks. However, HUMAN is not the center of this story. Humans like yourself are. We firmly believe in putting people first. This approach spans our extensive total rewards package, inclusive of competitive compensation, benefits, stipends - as well as our day-to-day culture - to ensure every human is empowered to do the best work of their life. We want to hear about the marathon you’re training for. We want to see pictures of your pets. We want to know your favorite robot (we have many).

Even if you’re not a conventional “hacker” we can assure you that you are a hacker in your own right. We want to work with people like you who break down problems to build up better solutions. That’s what makes us HUMAN.You’ll be joining us at an exciting moment in the HUMAN story: we joined forces with PerimeterX in a market-changing merger , as well as recently acquired clean.io to enhance the Human Defense Platform. Together under the HUMAN brand, we will disrupt the economics of cybercrime. We hope you can join us in that mission.

What you'll do: Support Salesforce.com , user management, relevant integrations, and data flow into/out of Salesforce.com .

Ongoing maintenance and improvements to Salesforce CPQ+, including customization of Quote Templates via Conga

Collaborate with cross functional teams to understand, document, and improve existing sales processes and data definitions

Own the onboarding and offboarding process of Salesforce users (including permissions, profiles, report/dashboard permissions, etc.)

Support the Rev Operations team in system updates and data integrity efforts

Provide reports to Rev Operations Director and internal employees as needed

Provide assistance to the field sales team to troubleshoot Salesforce / sales enablement issues and documentation

Other duties as assigned

Who you are: 15+ years of experience in SFDC administration at companies that showed fast growth (30%+ YoY) with $200M+ ARR (similar background/context as HUMAN is appreciated)

Demonstrated ability to build and maintain system integrations on a scalable manner, in alignment with the company's strategy

Excellent communication and interpersonal skills

Highly motivated and able to thrive and think clearly under pressure and tight deadlines

Detail oriented, organized, and demonstrated ability to multi-task and shift priorities quickly, while maintaining control with limited supervision

Team player with a positive attitude, strong work ethic, and a focus on business issues

Ability to work independently and in a fast paced environment, self-driven

Demonstrable competency working with spreadsheets

Salesforce.com Admin and Salesforce.com Advanced Administrator Certification is required.

Salesforce.com CPQ Specialist Certification preferred.

The base pay range for this position is $80,000- $130,000 which can include additional on-target commission pay/bonus. The base pay offered may vary depending on location, job related knowledge, skills, and experience. Stock options and other incentive pay may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position ultimately offered.

HUMAN prides itself on being an equal opportunity workplace. We firmly believe in putting people first regardless of who you are, where you come from, how you identify, or who your favorite robot is (we have many). We are on a mission to protect the integrity of the internet for everyone, so we welcome all individuals to come to share their unique experiences and perspectives as we fight against cybercrime together!

With Humans located in all parts of the world, we’ve fully embraced our diversity of thought and are always looking for innovative ways to connect with one another - even in virtual reality! Although New York City is our HQ, we have teams in Tel Aviv, Israel; London, UK; Victoria, Canada; San Mateo, CA; Miami, FL; and Virginia.

We trust our Humans in choosing where they work and how they work. The total rewards package we provide reflects our commitment to our Humans’ personal career development, which includes annual stipends for home office setup, wellbeing, and learning & development. We also offer weekly lunches, flexible time off, no-meeting Fridays (for our U.S. and Intl. based HUMANs), HUMAN days, and so much more.

We’re constantly trying to anticipate the needs of our Humans to ensure each one of us is equally prepared to do some of the best work of our life. Taking care of one another is part of the HUMAN experience and how we build true HUMAN connections.

If you are an individual with a disability or special need that requires accommodation, please contact us directly.

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