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Showboat Hotel & Island Waterpark
Atlantic City, NJ, United States
Showboat Resort, an iconic destination in Atlantic City, has undergone a rejuvenation to become the ultimate family-friendly vacation spot. Conveniently situated on the Atlantic City boardwalk, just steps from the ocean, the resort boasts a beautifully renovated pet-friendly hotel with 852 rooms, including walk-out balcony suites. Additionally, it
Job Source: Showboat Hotel & Island WaterparkInnside New York
New York, NY, United States
ROOMS CONTROLLER REPORTS TO: Director of Front Office DEPARTMENT: Front Office POSITION SUMMARY: The Rooms Controller is responsible for coordinating room vacancies, room assignments, reports, express checkouts, and other reservation status changes on a daily basis. RESPONSIBILITIES (include but are not limited to): Consistently provide outs
Job Source: Innside New YorkInnside New York
New York
Job Description Job Description ROOMS CONTROLLER REPORTS TO: Director of Front Office DEPARTMENT: Front Office POSITION SUMMARY: The Rooms Controller is responsible for coordinating room vacancies, room assignments, reports, express checkouts, and other reservation status changes on a daily basis. RESPONSIBILITIES (include but are not limite
Job Source: Innside New YorkMarriott International Inc
New York, NY, United States
Additional Information Pay: $31.06 to $41.42/hour Job Number 24065347 Job Category Rooms & Guest Services Operations Location JW Marriott Essex House New York, 160 Central Park South, New York, New York, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assign room a
Job Source: Marriott International IncBally's Corporation
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Description Authorized to view only the pre-approved room comping level; this position does not have authority to change information. Responsible for posting charges and settling folios for individuals and groups as well as resolving due-outs and completing express check-outs. Maintains accuracy within accommodation availability. Completes the no
Job Source: Bally's CorporationSpanish Peaks Mountain Club
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Job Source: Spanish Peaks Mountain ClubMarriott
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**Additional Information** OVERNIGHT **Job Number** 24077332 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis New York, Two East 55th Street at Fifth Avenue, New York, New York, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in managing
Job Source: MarriottYMCA
New York, NY, United States
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we conn
Job Source: YMCANew York, NY, United States
Additional Information Pay: $31.06 to $41.42/hour
Job Number 24065347
Job Category Rooms & Guest Services Operations
Location JW Marriott Essex House New York, 160 Central Park South, New York, New York, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $31.06 to $41.42 per hour and offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Rooms Controller jobs in New York, NY, United States
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