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Parallel Partners
Chicago, IL, United States
Service Desk / Helpdesk Technician, Level 1, Chicago, IL Summary: This Service Desk / Helpdesk Technician, Level 1 position will provide hands-on technical support related to computer systems, hardware, or software. It will require strong technical knowledge and effective on-site and remote communication to both understand problems and explain th
Job Source: Parallel PartnersOrbus
Woodridge, IL, United States
Orbus® specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chic
Job Source: OrbusOrbus Exhibit & Display Group
Woodridge, IL, United States
Orbus specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chi
Job Source: Orbus Exhibit & Display GroupOrbus Exhibit & Display Group
Woodridge, IL, United States
Orbus specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chi
Job Source: Orbus Exhibit & Display GroupSpring-Green Enterprises Inc. & Subsidiaries
Naperville, IL, United States
SGE Marketing- IT Services Inc. (a Spring-Green Enterprise company) is seeking a talented and self-motivated individual to become an integral part of our IT team. The Technical Support Specialist is a full-time position located in Naperville, IL. This position will primarily report to the office with the possible option of hybrid work as well .
Job Source: Spring-Green Enterprises Inc. & SubsidiariesSpring-Green Enterprises Inc. & Subsidiaries
Naperville
Job Description Job Description SGE Marketing- IT Services Inc. (a Spring-Green Enterprise company) is seeking a talented and self-motivated individual to become an integral part of our IT team. The Technical Support Specialist is a full-time position located in Naperville, IL. This position will primarily report to the office with the possi
Job Source: Spring-Green Enterprises Inc. & SubsidiariesOrbus Inc
Woodridge
Job Description Job Description Orbus® specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service.
Job Source: Orbus IncEnvoy
Chicago, IL, United States
Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. Our IT team is looking for a dynamic IT Helpdesk Associate to join our Chicago office! Our IT Helpdesk Assoc
Job Source: EnvoyHillside, IL, United States
Job Type
Part-time
Description
Provides one-on-one end-user problem resolution for approved software.
Delivers, asset tags, sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals.
Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems, with assistance of Network Engineers as required.
Assists in creating documentation materials for end-user frequently asked questions (FAQs).
Configure approved end-user mobile devices for connectivity to system and troubleshoot basic communication issues.
Ability to work with little or no supervision and be proactive in all situations.
Understanding of VOIP desk phones, cell phones, and all other telecommunications devices and equipment.
Must have a strong desire to learn and keep abreast of new and emerging technologies.
Provide basic support for all IT related hardware, peripherals, copiers and network access.
Roles and qualifications:
You will be responsible for helping our IT organization with various hardware, software and documentation projects. Your ability to manage projects will be essential, as some projects will involve multiple people over a period of time. Your clear written communication skills will be necessary as you update existing or create new documentation.
Though we are committed to providing on-the-job training for all of your day-to-day responsibilities, you will need to demonstrate initiative to step into the role while displaying a polished, professional demeanor, acute attention to detail and exceptional prioritization skills.
Job Specific Skills: Windows Server and Active Directory Administration versions 2016R2 through 2019
Windows 10
Microsoft Office 365
Microsoft Azure
Microsoft Exchange
Network troubleshooting
Backup and Restore best practices, any software
Requirements
Skills to have: Yealink and IPitomy VOIP
Familiarity with Amazon Web Services
Familiarity with VMware
Experience with Citrix
Server and Network Security
Documentation
Experience with Apple Products
Some knowledge of Linux
Qualifications: Bachelor's degree in Computer Science or related field.
Experience help desk support or customer support role.
Tech savvy with working knowledge of office automation products, databases and remote control
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and resolve basic technical issues
Excellent communication skills
Ability to work with all levels of the organization
Physical requirements: Sitting at a monitor for up to 8-hour days
Ability to bend, stretch, twist or reach out
Use fingers to grasp, move or assemble small objects
IT Helpdesk - Part Time jobs in Hillside, IL, United States
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