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Care Coordinator

Holyoke

Job Description Job Description Salary: 21

Summary:

To provide case coordination and program services to support participants in their recovery, reduce risk of opioid overdoses and improve participants' employability and social skills in order to facilitate a successful re-integration.

Essential duties and responsibilities:

Provide case coordination and program services to support participants in their recovery, reduce risk of opioid overdoses and improve participants' employability and social skills in order to facilitate a successful re-integration.

Provide warm referrals and develop linkages to medical, mental and behavioral health treatment, education/literacy, vocational training, job placement and housing agencies, and linkage with recovery community mentors and other support groups.

Develop positive, supportive and effective relationships with participants and their family members while maintaining these relationships in a professional and instructive manner.

Help participants develop their own personalized transition plans with goals and action steps.

Support participants in accessing HCSD substance use services, as well as community addiction services that include Medical Assisted Treatment when indicated.

Provide referrals and follow up to programs that provide instruction on life skills, ABE/ESOL programs, daily living skills and workplace readiness skills necessary for successful reintegration into family life, the workforce and the community.

Provide crisis intervention counseling, other types of counseling and emotional support as needed.

Serve as a liaison with service agencies, addiction service providers, health care providers on all cases to ensure efficiency and continuity in providing services.

Monitor and keep case records on clients and report progress tot he Director and Coordinator.

Engage in the required data collection activities and support the evaluation of the project.

Attend and participate in DPH program training and workshops and other professional development workshops, trainings and conferences.

Qualifications:

High school diploma or equivalent certification required

Associates degree and two years experience providing evidence based services to the priority population

Counseling experience in a correctional setting preferred

Training in Motivational Interviewing preferred

Knowledge and/or experience with a Recovery Community

Disclaimer:

New North Citizens' Council, Inc. (NNCC) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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